Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

October 25, 2022

Super application. Très facile d'utilisation, très bon service technique et de suivi et prix très compétitifs. Je recommande.

ONIVO COSMETICS
France
About 1 year using the app
Edited December 12, 2022

Très bien l'app packlink, ça fonctionne très bien avec shopify, c'est facile à paramétrer, et en plus le personnel chez packlink c'est très très réactif.

Mon Petit Brésil
France
About 1 year using the app
June 8, 2020

ottima applicazione, super funzionale con un'ottima assistenza per il cliente.
La consiglio vivamente a tutti

iFoneCover
Italy
About 1 year using the app
April 20, 2021

Grazie alla Brunella Esposito, sono riuscita facilmente ad utilizzare la piattaforma. Super chiara, disponibile e super paziente! La piattaforma è molto comoda, soprattutto per piccoli imprenditori come me che non si sentono di spendere tanto per servizi come altri. Packlink PRO, per fortuna, è totalmente gratuito. Si paga solo ciò che si consegna. I prezzi, inoltre, solo più bassi se l'app è collegata a Shopify. CONSIGLIO!

Kiastea
Italy
About 1 year using the app
Edited May 13, 2021

Renata Primorac
is my account manager ,
amazing help to get my account up now my customers get best shipping rates
great customer service 5 star
will 100% recommend to anyone fast qick response lost of customer support

Blackstar Global Distributon Ltd
United Kingdom
About 1 year using the app
March 2, 2021

Me ha atendido Antonio Funes y no puedo estar más satisfecha! Me ha resuelto dudas y ayudado a configurar mis envíos! :)

The Lost Generation
Spain
About 1 year using the app
September 3, 2021

App utile e facile da usare. Anche l'assistenza ricevuta da Eleonora, disponibile e pronta ad aiutarti sempre.

Onci Onci
Italy
About 1 year using the app
Edited June 2, 2021

Wir benutzen Packlink schon seit 2020 für unseren Shopify Store. Sowohl im Shop, also auch Standalone hat uns Packlink schon eine Menge an Versandkosten und vor allem Bearbeitungszeit eingespart. Ein großes Plus ist der immer Kunden-Support. Unser Ansprechpartner Markus ist telefonisch immer sofort erreichbar wenn es mal Rückfragen oder Probleme gibt, damit der Versand immer flüssig läuft, und wir die besten Versandoptionen nutzen.

COSYSPEED GmbH
Germany
About 1 year using the app
October 21, 2020

J'ai installé récemment leur appli qui est facile d'utilisation, l'équipe vous accompagne et si jamais vous avez besoin de renseignements, ils sont à votre écoute. Personnel agréable, je recommande.

HOUSE OF LUCCIA
France
About 1 year using the app
October 13, 2022

App ben fatta e semplice da usare . La consiglio sicuramente. Devo dire però che a fare la differenza è Brunella che in qualità di referente per il mio account è veramente sempre disponibile, gentile e pronta a risolvere ogni mio dubbio e problema. Meglio di così non poteva capitarmi!

Cilla Le Petit Monde
Italy
About 1 year using the app