Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

September 15, 2021

J'ai utilisé Packlink pour faire mes envois la plateforme est très intuitive et j'ai été bien accompagnée.

Vrac Bio
France
3 months using the app
March 15, 2021

Me atendió Antonio Funes. Muy amable y con mucha paciencia, tambien me ha solucionado las dudas que tenia con respeto a la aplicacion.
Eso si, la aplicacion es gratuita sin embargo exige un plan shopify que el pequeño emprendedor no tiene o esta usando otras aplicaciones integradas sin necesitar una plan superior de shopify.

deporte&relax
Spain
3 months using the app
Edited January 21, 2022

Davvero un ottima piattaforma. Sito e app ben fatti. Assistenza veloce ed esaustiva. Potete affidarvi. Ringraziamento speciale a Nicola per l' eccellente assistenza ricevuta!

PROCIDAMODA
Italy
3 months using the app
September 11, 2020

Lässt sich super in das Shopsystem integrieren. Funktioniert reibungslos. Wirklich sehr zu empfehlen.

Blackapple Cider
Germany
3 months using the app
September 15, 2020

Me ha atendido Antonio Funes y estoy muy satisfecha tanto por el trato como por la facilidad con la que se gestionan los pedidos a través de Packlink. Una plataforma ideal para hacer envíos desde casa con un soporte inmejorable.

familukis
Spain
3 months using the app
August 6, 2020

Jesús es un gran profesional, es muy competente en el sector. Me ha sido de gran ayuda, mil gracias.

atrevid@
Spain
3 months using the app
January 22, 2021

Necesitaba información de cómo funcionaba la plataforma al hacer un cliente una devolución, la información que me dio Jesús fue genial, su talante, disposición y amabilidad también.

mrvinful
Spain
3 months using the app
January 20, 2021

App eccellente per gestire ed evadere gli ordini. Facile da collegare al proprio profilo Shopify e ben sincronizzata. Preparando l'etichetta e confermando il pagamento l'ordine viene evaso e archiviato in automatico. Il tariffario è equilibrato e offre diverse tipologie di spedizione. Da segnalare l'ottima assistenza da parte di Angelo: sempre disponibile a rispondere ai dubbi e/o alle richieste del nostro team.

Santelli Online
Italy
3 months using the app
November 9, 2023

Sono molto soddisfatto dell'assistenza ricevuta da Davide Boscato , il mio responsabile dell' account .

Ogni volta che abbiamo avuto un problema o dubbio è' intervenuto in maniera
eccellente.

Giacomo Ghilotti

My Store
Italy
3 months using the app
June 4, 2021

First of all, I would like to say that I had the amazing support of Renata in each step, from beginning to end, to understand how the platform works, the charging process, the options available. She was responsible that I started to use the Packlink, and I am glad that I did.
The prices are better than directly on the courier, you also have the option to compare and choose from the different couriers for every order, and they make it easy to fulfill and send.. By the way, if you also sell on Amazon they also have an integration there that communicates directly to the amazon platform when you buy the shipping label they already do the work to register the tracking code automatically! And I had a problem with the courier ( DPD) and they were very fast and supportive to help me solve it with the courier company. I Super recommend that you use Packlink to send your products and I am very happy and satisfied with the support that I received from Renata.

Evagreen
Germany
3 months using the app