Reviews (951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.
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Super service, je recommande. Les prix sont imbattables comparé aux concurrents. Facile à relier à Shopify et surtout un conseiller dédié, si vous êtes un professionnel, disponible et joignable facilement ce qui fait une grande différence sur tous les autres services !
Cheap, fast, good service, amazing support by Sara! Communication is smooth and I feel that we are valued as a client. Thank you!
Servicio al cliente muy bueno, perfectamente guiado por asesores que te ayudarán en todo el proceso.
100% recomendable!
Super commercial , super echange merci beaucoup a vous ! En attente de notre rendez vous de demain matin avec grande impatience !
Mi asesora de Packlink Pro es Penélope Almazán y me apoya en todos los procesos. Gran servicio y fácil gestión de mis envíos.
App facile da utilizzare e molto intuitiva.
L'Account Manager Angelo sempre disponibile e gentile!
La consiglio
Just getting used to using the app but looking good so far, easy to use and understand. Great back up from our account manager too.
Doy 4 estrellas porque tuvimos un problema al volcarlo con shopify, pues los envíos no cargaba, no se generaba las etiquetas y no cargaba la pagina en uno de los días mas clave para los envíos. Hemos avisado y al día siguiente una chica simpática y comprometida llamada Julia me ha atendido y por el momento solucionado el problema. Por lo demás si sigue funcionando como hasta ahora es genial.
Muy buena la app, facil de utilizar y sobretodo intuitiva. Tambien el equipo Packlink me resolvió todas las dudas.
Ottima app e buon servizio clienti. La uso per spedizioni con poste italiane, facile da impostare e usare. Purtroppo poi è successo che ho avuto problemi con una spedizione (andata in giacenza) e non ho più ricevuto assistenza. Una persona mi dice il pacco è in consegna l'altra mi dice che è in sede (a 90 km di distanza dall'indirizzo corretto). Ho riscritto per più chiarimenti ma nessuna risposta. Le risposte che ricevo sembrano robotiche. Unfortunately, had to update the review because the first one was peer pressured (the guy called me more than once to tell me to leave a 5 star review, even though he didn't help much). After using this platform for a while, I realized there is literally zero customer service and assistance. You have to wait ages on the chat and they close it after two words. No telephone available for calling and getting help.