Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

August 7, 2020

Jesus solved all of my doubts quickly and efficiently. So far great experience and would highly recommend Packlink

Atelier d'experiences
Spain
About 2 months using the app
May 19, 2021

Toll, die App erleichtert viel für unseren Fulfillment und Herr Markus Laimbauer ist immer erreichbar, hilfreich und immer bereit schnell eine Lösung zu finden oder die Funktionen in ruhe zu erklären!!

MONKIND
Germany
About 2 months using the app
July 24, 2020

El servicio de Packlink es óptimo y Jesús me ha explicado todas las dudas.
100% recomendable para los negocios en Shopify!

Sandloy
Spain
About 2 months using the app
August 18, 2020

Excellent service client et application facile à utiliser. Merci à Chloé qui a répondu à toutes mes questions. Je recommande.

Calie Candle
France
About 2 months using the app
June 1, 2022

salve con packlink ho risolto tutti i miei problemi di logistica . ottima app la consiglio a tutti....!!!

Irina Sport
Italy
About 2 months using the app
November 21, 2020

perfect app, Jesus helped us with the installation and is being great for shipping, the app is simple and they help you with everything you need!!

Jennifer Kinnear
Ireland
About 2 months using the app
November 23, 2020

Very usefull app, allow to manage invoice easily. With an incredible support (special mention to Antoine)

MycardFUT
France
About 2 months using the app
May 19, 2021

Brunella mi aiutato moltissimo nell'installazione guidata nella creazione del primo ordine! Fantastico!

FOG PASTA LAB
Italy
About 2 months using the app
June 12, 2020

Acabo de empezar a realizar en envío a través de Packlink Pro y estoy súper contento, tanto por las múltiples opciones de envío como por las tarifas que ofrecen. El equipo es muy profesional, y tengo que agradecer a Jesús su llamada personalizada ofreciéndome su ayuda e informándome del funcionamiento de los envíos tanto nacionales como internacionales. Sin duda un acierto :)

Mestiza Joyas
Spain
About 2 months using the app
Edited July 9, 2020

les commerciaux sont bons, à l'écoute et de bons conseil.
Par contre, il s'agit du pire SAV du monde. mauvaise foi, ignorance et incapable. ils en ont absolument rien à faire de vos demandes, quand ils daignent y répondre. Quoi qu'il arrive cela ne sera jamais de leur faute.

Les Fleurs Cristallisées
France
Over 3 years using the app
AUCTANE S.L.U. replied July 9, 2020

Bonjour,
Merci pour votre review. Serait'il possible de nous envoyer par mail a businness@packlink.com la reference de la commande en question. Nous allons tout mettre en oeuvre pour que vous aillez gain de cause.
Désolé pour les inconvénients.
Packlink Team