Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

Edited March 24, 2021

sehr hilfreiche App und Dank meines Kundenbetreuers Herrn Laimbauer funktioniert alles einwandfrei....

TW Computer
Germany
About 1 month using the app
November 25, 2020

Aplicación muy útil con un servicio de asistencia muy amable y eficaz. La aconsejo, es muy intuitiva y fácil de usar

SmartSafe Botiquines
Spain
About 1 month using the app
February 24, 2021

Excellent service, 100% recommended.
it could be great if shopify let it to be full integrated with standard plan.

Matjary.es | متجري
Spain
About 1 month using the app
February 28, 2022

Llevo muy poco tiempo usando esta App. Solo dos semanas. Pero por lo que he trabajado anteriormente con otras empresas similares a esta, packlinkpro es mil veces mejor. Muchísimo más facil y rápida de utilizar y el trato que he recibido por su parte es muy atento, personalizado y femonenal.

LAO DESIGNS
Spain
About 1 month using the app
January 8, 2021

App intuitiva, integrazione che funziona egregiamente, processo automatizzato (anche nella versione base di shopify), supporto ottimo (ho avuto qualche problemino tecnico prontamente risolto)

BrunaGourmet
Italy
About 1 month using the app
June 3, 2021

Easy to install and easy to use. I was contacted by Jeffrey after installing the app, who happily talked me through my options and gave continuous support via email. Fairly priced shipping options too, which is helpful for a small business like mine that may not qualify for bulk discounts.
I would like to see some improvements on the app and possibly more options for next day delivery.
Overall, very happy. Thank you.

Zikrsills
United Kingdom
About 1 month using the app
Edited June 25, 2020

Application géniale pour gérer les expéditions.
Très bon tarifs de transports et très bon support téléphonique.

Savour'Hêtre
France
About 1 month using the app
Edited September 1, 2020

Ottimo servizio fornito da Packlink, utilissima l'integrazione con Shopify per controllare e creare tutte le spedizioni possibili partendo dagli ordini ricevuti. Servizio Assistenza eccellente, grazie Angelo! Consigliata!!!

Ottica Ducale
Italy
About 1 month using the app
May 14, 2020

Muy buena aplicación para la logística y un servicio excelente. Muy recomendable para la gente que busque un buen servicio.

DorPods
Spain
About 1 month using the app
February 23, 2021

We are using this app for both our Shopify and eBay stores in the UK.
This is a one-stop place to buy postage for orders.
They have great couriers including Hermes and UPS. We have a dedicated manager, Renata, who helped us every step of the way and was there every time we needed help - so big shout out to Renata :) Cheers,
Sam

Books & Goods
United Kingdom
About 1 month using the app