Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration. It's praised for features like a drag-and-drop editor, customizable templates, and advanced SEO tools. Merchants value its mobile responsiveness and the ability to create engaging content. Despite an initial learning curve and potential impact on theme code, it's seen as a valuable tool for creating professional, high-converting pages without coding skills. The app's performance, continuous updates, and 24/7 customer support are also highly commended.

March 20, 2019


Over 1 year using the app
Edited April 17, 2020

The Customer Service Representative Hailey and Kate were both amazing and helped designed my landing page for my business. No doubt my store will now flourish because of PageFly's Amazing Support. Also Kate just helped me design the new Image and optimize it which will send sales through the roof. Too excited :)

Zodiac Gods
United States
8 months using the app
Edited July 3, 2019

Good App with clear layout and easy to use. Especially the great customer support, responded fast and helpful.

New Zealand
Over 1 year using the app
October 4, 2018

Killer support, easy to use. Definitely recommend this app, whether it's for a complete overhaul or just small additions, it's a great addition in the creation process.

United States
About 2 years using the app
June 4, 2018

I tried a few and this is the best page builder I have found on Shopify. Strikes the right balance between ease of use and power. Hidden treasure for me is that you can easily preview and make adjustments to make sure your page shines on mobile. Support was fast and helpful. Highly recommended.

Tiny Tower Laptop Stand
Over 2 years using the app
July 28, 2020

The app allowed me to build awesome pages with ease. I had one issue and they were very quick to help me solve it.

Next Edge eBikes
United States
6 months using the app
Edited July 12, 2020

It's very important to give your customer a good experience and a lasting impression when they're in your store and this app is one of the solutions. You can really create a unique home page/collection page etc. here, which will give your store that added boosts! You can choose to pay someone to help you if you want. But other than that it's exciting to make a page that is your own and if you need help look for Huang, Randy and Linky- they're experts!

6 months using the app
PageFly replied July 6, 2020

Your feedback really helps us to improve our app as well as our support service. We really appreciate your business and you being our customer.

The support provided by the staff was absolutely unprofessional and I’m truly embarrassed as her boss. She is our new operator, who is still inexperienced and has a lot to learn.

After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future.

We are working together via Live chat window and we are trying to provide you our best service.

Please don't hesitate to contact us anytime if you need any more help. We are always willing to help you!

Best regards,
PageFly | Kate - Customer Success Manager

Edited July 17, 2020

I used this app to help me design the pages of my company's website. It takes some getting used to, especially when doing some of the more advanced stuff. I had lots of technical issues in the beginning, specifically with format continuity between desktop and mobile views. BUT the PageFly staff is GREAT with customer service. I worked with Max and Paula. They responded fast and helped with SO MUCH. They solved my issues in a matter of minutes, and I am very happy with the way my page looks! Of all the page builder apps I have tried, this one is by far my favorite!

Marketing by Emma
United States
Over 1 year using the app
January 28, 2021

Excellent customer service! Their chat feature is very helpful when troubleshooting and they respond quickly.

United States
3 months using the app
PageFly replied January 29, 2021

Hi Nicole,

Thank you so much for your kind of your words shared here. You can contact us any time you need our help regarding PageFly, we are 24/7 available.

Touqir | PageFly Team

December 3, 2018

I usually don't write reviews but these guys deserve one, customer service is unmatched, Touqir is amazing he went above and beyond what he needed to do for me and responses were lighting fast. The app itself is pretty great, its stable, doesn't make the site lag, easy to use and really gives the store a much nicer look, Thanks again Touqir keep up the great work.

Almost 2 years using the app