Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, variety of templates, and SEO-friendly pages. Many praise its responsive customer support and note an increase in store visibility and conversion rates. Despite some reported challenges, the app's continuous updates and improvements are well-received. The drag-and-drop functionality and responsive design options are also highlighted as beneficial features.

September 25, 2020

Incredible customer service. Whenever I have a question I get instant replies at any time of the day. Very professional and friendly 10/10

Ship Apollo
Canada
2 days using the app
PageFly replied September 29, 2020

Thank you so much for taking the time to share your experience with PageFly. We take pride in knowing our customers are happy with PageFly.

Emad | PageFly Team

August 28, 2020

I have just started using Pagefly and already feel at ease with it as it is so user friendly and super simple. Had a couple of things I couldn't work out but the live chat support was instant and sorted my issues in super quick time. Look forward to creating pages now rather than dreading the chore.

Network Warehouse
United Kingdom
2 days using the app
PageFly replied August 31, 2020

Thank you for giving us the chance to assist you and thank you again for sharing your thoughts, experience, and future plans on using PageFly.
Your words provide us Huge encouragement to provide the best Customer Support You will ever see.

Feel free to get back to us if you have any questions.

Max - PageFly team

September 27, 2021

The app is great, I just wish there was an easier way to edit the mobile version, as it doesn't always match the editing of the other devises. Customer service is great!

Scheeq
Sweden
2 months using the app
PageFly replied October 13, 2021

We are so happy when we read your feedback us. Our top mission is to provide the best experiences for customers and we are so happy that we could be able to support you.

We know that sometimes when using PageFly, there will be some issues, but we will try our best to fix and avoid the same issues in the future.

Please do not hesitate to contact us via Live chat whenever you have any questions. We are always happy to assist you.

PageFly | Kate - Customer Success Manager

Edited August 16, 2018

STUPIDLY FLAWED! Half the time you type directly into text boxes, hitting "S" or "D" in a usual sentence wrongly initiates shortcuts for Save and Duplicate. So the page stops and reloads, or your current section clones. Either way, it ruins typing for 6-8 seconds and you have to reload to keep typing a word with the letter S or D. It's a minor glitch, but a major hassle. It gets VERY frustrating VERY fast. Support were no help. Having to copy and paste sentences into the app is tedious but necessary.

The Birds Eye Club
Australia
2 months using the app
PageFly replied July 22, 2022

Hello,

On behalf of the PageFly team, I would like to send you a sincere apology for your bad experience with us and the result is a 1-star review on App Store.
We take this very seriously as our shortcomings and this is also a huge encouragement for us to improve PageFly day by day.

Since the day you left the review for us, all members of all teams have been trying so hard to improve our app to enhance the performance as well as the support team.

We truly understand how frustrated you were at the time of the issue happening.
We always hope that one day if you come back, we will have more opportunities to assist you.

We wish you all the best!

PageFly | Kate - Customer Success Manager

July 19, 2019

Customer service is great, patient. I took away 1 star because the YouTube video instructions are awful, unhelpful.

204th Street Shop
United States
2 months using the app
May 6, 2020

Simply fantastic support even though I didn't know much about the tool, the very attentive support helped me solve a question that I had been trying to solve for two days. Thank you.

Sclayt
Spain
2 days using the app
March 4, 2021

The team at PageFly has unbelievably wonderful support. Their quick, around the clock service helped us in an impossibly short launch time. Highly recommend this simple-to-use app.

FanCutouts
United States
2 days using the app
PageFly replied March 5, 2021

Thank you so much for your review here. This can help us to improve our app and make it more and more powerful. We are willing to help you need our help so please feel free when you need our assistance.

Tristant - PageFly Team

February 28, 2018

Great App and great support that go above and beyond! especially Thanh!

Vogue Effects
New Zealand
2 days using the app
October 28, 2022

Extremly helpful Customer Support - Great App! I can recommend using this App for beautiful Landingpages.

KrimiGames
Germany
2 days using the app
PageFly replied October 31, 2022

Thank you so much for your amazing review!

We are so happy to hear that you are enjoying your experience with our PageFly app.

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

Lin | PageFly Team

August 23, 2020

The app has some strange glitches. But I got them resolved with Emad. He was very helpful and great to work with

Condition 1 Coffee Company
United States
2 months using the app
PageFly replied August 26, 2020

Hi Ryan,

Let me explain a bit :)

All of the issues you were facing were coming from the Theme itself, not PageFly.

Your theme has !important tag to most of the elements in it so PageFly styling couldn’t be applied you had to add the tag !important for them to work.
If you enabled Theme Styling option in the editor, you will see the Styling of the theme applied in the editor. Even the background color was coming from the Theme.

About the background images when you set them per device and them change them from All Devices the changes won’t transfer over to other devices. Because you are using different images you have to remove those background images from other devices to fix it as you saw in the demo.

PageFly can’t do anything to fix it, it had to be done via custom code that’s when we come in to play and help you.

Just want to make sure everything's going well for you 😉

Anything you want us to help with, please drop a message for us in PageFly Live Chat!

Thanks,
PageFly | Kate - Customer Success Manager