Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

March 1, 2024

Very easy set up & sign up, seems like a great app!

Brightr® Sleep
United Kingdom
5 days using the app
March 3, 2024

This is actually a presumptive review as I've yet to see the app in action. Thus the reason for the mediocre review. This review is, of course, subject to revision to be determined at a later date.

Eve's Fashion Shop
United States
9 days using the app
January 27, 2024

Easy to setup and great customer support.

inD aquatics
United States
3 months using the app
February 27, 2024

Just installed the app, so far so good. Just be ready to do most of the configuring yourself. We're going to let it ride with the FREE version a while before upgrading to add automation to the work flows.

Scott Hawaii
United States
About 21 hours using the app
February 26, 2024

everything works nicely and the support is top notch

decay.
Italy
About 2 months using the app
January 19, 2024

It really helps me

Foot Globe
France
2 months using the app
November 25, 2023

Top the support is awesome. Please do the math yourself !!!

Casarto
Germany
About 2 months using the app
November 30, 2023

Great app and Donna has great customer service!

IceChamber
United States
7 months using the app
January 8, 2024

Amazing and fast response from a live agent (Jessica)

Islander Jaw
United States
6 months using the app
March 14, 2024

5 étoiles pour le service client qui est très réactif ! Je n’ai pas encore utilisé l’appli.

Bísó
France
About 1 month using the app