Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

January 11, 2024

I had a word with Kath, she was very helpful and cooperative with us

ShopEzNow
India
3 months using the app
December 17, 2023

Fast and friendly support

Leggz
Germany
5 months using the app
January 14, 2024

Great support! One of the best free return and exchange apps. especially for small businesses

W A G G E D .
Australia
1 day using the app
March 5, 2024

Awesome app with awesome staff! Looks great and is easy to understand and use. Really helped me a lot with my store integration! Donna was really helpful! 5/5 stars.

Magnesia™ Official Website | Home Decor Items and Trends
Sweden
44 minutes using the app
Channelwill replied March 8, 2024

We will continue to improve app performance and enhance automation features!

December 28, 2023

pretty quick response

Panorama Parade
United States
4 months using the app
May 10, 2024

Supporter is great for me

CLOUD SHOP
United States
About 3 hours using the app
December 21, 2023

Discovering tools for return and tracking. At this step, very reactive to questions, Thanks !

PANDAGLOBE
France
About 2 months using the app
February 2, 2024

they were fast and helpful

Bee Luxe Boutique
United States
About 1 month using the app
March 5, 2024

fine

JAQUETA INTELIGENTE
Brazil
About 1 month using the app
December 3, 2023

I'm using a very good answer-answer service worker.

Star Wars Addicts
United States
4 months using the app