Pinterest , 5,812 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with their stores. It's seen as a powerful marketing tool, driving increased visibility and traffic. Detailed analytics, including impressions, clicks, and saves, are valued for campaign optimization. Support is praised for its accessibility and helpfulness, with some merchants receiving advertising credits upon sign-up.

August 9, 2023

I love this! The one-on-one support and the ease of connecting my Shopify and Pinterest is MARVELOUS!
And the interest and inspiration with my pins have been exponential!
And it's only been TWO Weeks!!
I can't wait for the Next Two Weeks!
I hope I can give you another review then!

Maramalive™
New Zealand
3 months using the app
June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).

Buckaroo Bling
United States
About 3 years using the app
January 10, 2024

Súper sencilla de instalar y práctica de usar.

Styled by Amy
Colombia
2 months using the app
September 8, 2023

Can't go wrong with adding the Pinterest Shopify app to your store. Great way to expand to Pinterest and get a bigger exposure to your products.

vinkomtl
Canada
Over 1 year using the app
June 26, 2023

Love it, the set up was easy and the integration is solid. Thank god for apps like this that really make it easy for us artist to win in life more than our predecessors could have dreamed of.

Imagination is the limit
Mexico
10 months using the app
August 27, 2023

Very Good App and recommend anyone business owner to try and make use of Pinterest. They have a very good Costumer Care Services.

MentfairShoeStore
Italy
4 months using the app
September 12, 2023

IT WAS ONE OF THE EASIEST SOCIAL APPS I'VE INSTALLED! GREAT EXPERIENCE.

Humble Roots Boutique
United States
6 months using the app
September 30, 2023

As my store is new, I was pushed an advert to get the pinterest integration and get marketing credit. So I installed it and created a pinterest business page. Only to get an email to say they declined it as my website had not been live for 90 days. Yes, it is brand new. So now I have to wait 90 days and submit it again, and the marketing credit will likely expire by then. Pinterest should automatically approve business pages when using the shopify integration. Short story, it's useless for a new store to use.

Starz Cosmetics
Canada
4 months using the app
June 22, 2023

Its been over a year now with multiple people complaining of the way the app and Pinterest select the product image for displaying with your pin and nothing has been done. We select our images in Shopify with the best image showcasing our product first so cannot fathom why Pinterest would choose random images from those available. Some that are not even showcasing the product but are showing options, or advertising social media.
Support has been absolutely rubbish and not worth investing in any type of advertising when they cant even get the correct product images showing.

Family Crafts
United Kingdom
About 2 years using the app
October 14, 2023

It was very easy setting up my account, and they gave me credit to start advertising which was a pleasant surprise!

Hi, Dawn!
United States
About 2 months using the app