Pixels ‑ Print On Demand , 97 reviews

The main thing you should consider before using Pixels for dropshipping is that they have basically no customer service in my experience. If you have issues...good luck getting a response or any timely advice on how to troubleshoot. Compared to other dropshippers, they do not have a modern or user friendly interface. For example, when a customer places an order on my shop, it can take hours..days...before there is update on Pixels about whether this order was received. It's frustrating to not even see the progress until the order is actually being fulfilled because it makes you think that you order hasn't been received at all. Have had much better experience overall with Printful.

I was not that pleased with the service I received but in the long run they reached out and corrected the issue only after noticing my review.

I appreciate that.

I have been with Pixels/Fine Art America for many years. I was very excited when they brought this app to Shopify. There are not a lot of good options for POD apps with Shopify. Pixels integration is the easiest thus far. There were quite a few bugs when they first released the beta version, but they have worked on fixing most of them. (I will change my rating to a 5 star once I feel confident that all the bugs are fixed). They also recently reduced the base pricing (as compared to what they charge on Pixels/Fine Art America) because they aren't doing as much for us artists on our own websites as they are on their websites. They offer a large variety of products and use archival inks for printing.

**** UPDATE 1/1/2022: For at least a month, I get an error (SSL certificate expired) when I try to get to the app. I cannot update my credit card, therefore, any orders that I get from customers are dead in the water (I am helpless & cannot fulfill the orders). Have exchanged many emails but Pixels unable to fix error. Shopify help chat says it's not an issue on my end. **** Pixels has the best selection of wall art types in just about any size imaginable. Using their app, I can add MANY sizes of art all at once to my store. I keep my own list of pricing on hand so I can easily go through and edit the default prices. Tech support is very good if you know who to contact (Alex!).

This App is excellent! I've been using their app for years with no problem. All orders have been fulfilled and delivered as promised. Their customer service is phenomenal! They respond so quickly and have genuinely helpful responses. I highly recommend Pixels!

I am not sure what is going on with this app because they used to be GREAT. Now half the time orders aren't processed or for some reason aren't sent over? It is utterly frustrating and this app has cost me more money than it should. Also, their pricing for t-shirts is misleading and the actual cost is much higher so if you don't pay attention or think that your mark up is high enough, you may be actually losing money with each sale.
MJ / Crow Tarot Shop

We are giving this app a five star review after a few months of testing it out. It offers prompt shipping, an easy to use interface and the flexibility to create a unique store within Shopify. The quality of the art prints is exceptional, a crucial element to our design business. That said, we did have a few early issues setting up the store, but the support from Pixels is fantastic. Alex answered all our questions and made sure we are happy customers.

I've been with Pixels for about a year. Overall, they're a great company with excellent quality in terms of durability of the product, and the print job.
Pixels is extremely reliable and fast. Everything I've ever ordered has been shipped within 2 business days, and arrives within 3 days after that - much faster than the competition. On top of that, their CS always answers any of my questions within a matter of hours. If something is wrong, they go above and beyond to fix the problem.

Print Quality & Quality of the Materials:

The duvet cover was outstanding. The fabric was head and shoulders above a competitors. Soft, luxurious and gave you a feeling of quality. The print job on the duvet cover was also top notch. A home run on all accounts.

The plush fleece blanket was the softest blanket I've ever seen, with a great image. However, because the threads are longer than Sherpa fleece, there was a white underbelly underneath the print. The Sherpa fleece was great quality material, but the image was a bit too soft for my tastes.

The only really big downside that I can think of is the sizing of the prints. Any image you upload is automatically loaded onto many different products. While this can be convenient, it can also result in a loss of quality of print. To be fair, you have the option of deleting certain variations. But a 16 x 20 canvas print will need a different image size than say a 5 x 7. With Pixels, you can upload a print for a 5 x 7, then stretch that to fit a 16 x 20 - but that would result in a huge loss of quality.

The other downside is that their app doesn't really tell you if the image you've uploaded is the best quality for the particular product you've chosen. Even the best picture with the best Dpi may need to be resized depending on different apps' specifications. Most of the other apps I've tried will tell you if the image you've uploaded is a good or bad quality for their particular app. But the Pixels app won't.

Despite their flaws, they're still a great company to do business with.

I have been using the Pixels app since 2018 and definitely recommend this app. Pixels prints with outstanding quality and fast shipping times. Our Shopify store currently offers prints, home décor, and accessories with the Pixels app. Here is a little background as to why we chose Pixels as our primary POD company to work with. I am a 2nd generation graphic artist. We started a family business in 1992, specializing in high end, high volume screen printing on apparel. 100% of our work was in-house from new artwork generation, to separating the print colors, printing film positives, stretching screens, exposing and reclaiming screens, etc. Our press ran 8 color simulated process designs at 70 dozen shirts per hour with a 0.01% misprint ratio. Typical across the industry was 30 doz/hr with a 2% misprint ratio. Our ‘down time’ between jobs was 16 minutes to clear one set of screens, set up the next job and have a perfectly printed shirt in hand. The industry average was about an hour. It was like a Formula One racing pit stop. I was Production Manager and Quality Control Officer and created our Standard Operating Procedures. In 1998 we opened a retail store in a very busy tourist/resort town. All of our retail products were printed in our production shop. In 2003 we added dye sublimation to our product line. In 2008 we added a 44”, 12 color printer to print large format prints for our store. Matting and framing was also a part of the process. Our first e-commerce store began in 2003, offering both print on demand items and pre-printed items. When considering POD apps for our Shopify Store, I ordered samples and was impressed with the quality of the products from Pixels and decided to use Pixels and am fully committed. I have not been disappointed. As a bonus, each month I receive sales from Fine Art America which is something that no other app can offer. The added sales channel can be very profitable. I am very happy to have chosen Pixels as my primary POD app on Shopify!

I just set up the app and loaded in all the products. It looks very promising. I just opened my store, so I have no track record with sales yet. It was fairly easy to install and add the products, but I wish Pixels would make a how-to video, just to answer the few questions I had. The product pictures and descriptions are good. And they do answer emails for help. I would recommend this app.