Reviews (71)

Overall rating
3.4
Counts per rating level
  • 39% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 17% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 3, 2024

We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.

Walnut
United States
Almost 2 years using the app
Shopify replied July 5, 2024

We really appreciate the feedback! Thanks so much for making commerce more sustainable 💚

July 11, 2024

Love the idea and transparency with HOW the shipment becomes carbon neutral! But I can't add it to my checkout because I have a custom website instead of a Shopify theme. :( I can still use it in cart as a workaround, but customers very rarely view their cart that way. Please update it to work on checkout for custom stores!

Ellekin
United States
4 months using the app
Shopify replied July 15, 2024

Thanks so much for using Planet and offering this feedback. We're actively exploring ways to enable Planet users to leverage checkout better. It's super helpful for us to know about limitations like this -- thanks again.

April 16, 2024

It's a smart app designed to do something meaningful and useful for the environment we live in. Each of us can do our part with our way of life and daily habits.

LifeItaly
Switzerland
6 months using the app
Shopify replied April 18, 2024

Thanks so much for the feedback!

February 16, 2025

Un peu tôt pour en parler

Aux fils des noeuds
France
7 days using the app
Shopify replied February 18, 2025

Merci pour votre commentaire ! N'hésitez pas à contacter notre équipe à planet [at] shopify [point] com si nous pouvons vous aider en quoi que ce soit.

March 12, 2024

Great app to very easily assist with carbon offsetting. Super helpful to our business.

Horsham Coffee Roaster
United Kingdom
Over 1 year using the app
Shopify replied March 25, 2024

Thanks so much for the feedback! We're thrilled to be able to help your business!

June 22, 2024

The Millennium Package is a fantastic opportunity to make a meaningful impact on the world. This inspiring initiative provides a wonderful way for individuals to contribute positively to society. I am truly impressed by their efforts and I am excited to see the change they will bring to the world. I wholeheartedly support their endeavors and wish them all the success in their future endeavors.

atmosphaera
United States
About 1 month using the app
Shopify replied June 26, 2024

We couldn't agree more – the Millennium plan projects are incredible! So are the awesome teams building them. Thanks so much for the feedback and for making commerce more sustainable. 💚

June 14, 2024

A wonderful way to make a positive contribution to the world. The Millennium Package is an inspiring initiative, and I wish them all the best in their endeavors. Highly recommended!

- Activenap

Activenap
Netherlands
4 months using the app
Shopify replied June 20, 2024

Thanks so much for the feedback and for using Planet. We really appreciate it!

November 12, 2024

Parfait

Tealness
France
7 days using the app
Shopify replied November 22, 2024

We really appreciate the positive feedback! Thanks for making commerce more sustainable 💚

April 12, 2024

An app that promotes "Your customers can choose to support groundbreaking carbon removal technologies". Then you go to add the widget to checkout, so that customers can decide if they want to support this, and you basically cannot. You then are asked from Support to spend 15' of your 60' design time, to have Shopify hard code it at the checkout process. No.

Out of Medium
Germany
21 days using the app
Shopify replied April 15, 2024

Thanks for the feedback and sorry that the app isn't meeting your expectations. While it is not possible to place the badge inside of checkout, the interactive badge for merchants to fund carbon removal can be placed throughout your online store, for example on the home page, product pages, and shopping cart. We'd be happy to get that set up for you if you'd like -- reach out to planet at shopify dot com.

May 7, 2024

Lovely idea and opportunity to easily offer carbon neutral shipping, but the customizations on the app could be a lot better. For example we can't display the banner in our store because the translation (that we can't change) is so clumsy.

Mosaic Nail Systems Finland
Finland
About 1 month using the app
Shopify replied May 13, 2024

Thanks for the review and feedback. We're always looking for ways to improve the experience and impact of our badging. It's possible that your store theme doesn't support selling in multiple languages – to translate the Planet app badge, you need to use a theme that's compatible with selling in multiple languages. You can find further details on multilingual themes here: https://help.shopify.com/en/manual/markets/languages/manage-languages#add-new-language Thanks again for the feedback!