Overall rating
Counts per rating level
  • 39% of ratings are 5 stars
  • 30% of ratings are 4 stars
  • 21% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 14, 2022

Good idea! it would be nice if we could also manually purchase carbon removal credits. That way we could spread information about carbon by sharing it in the product descriptions all across our sales channels like Amazon handmade, etsy, ebay, faire, helloabound, poweredbypeople, wanello and other marketplaces we use. I think it would be nice to see "buy carbon removal credits" button in the Planet app

United States
9 days using the app
Shopify replied November 18, 2022

Thanks so much for the feedback. That's a really interesting idea to manually purchase credits. We'll discuss this and hopefully can bake it into our roadmap. We 100% want you to share your incredible impact anywhere and everywhere so we're always eager for ideas like this. Thanks again!

September 8, 2023

Ethical Bedding.

Strongly recommend all shopify store owners to download and utilise this app, which in some way will offset the damage that we all do to the planet.

App is easy to set up and use, so there are no excuses! :)

Ethical Bedding
United Kingdom
About 1 year using the app
November 3, 2022

Great idea - can there be a way to add a badge into the checkout/email confirmation pages? Thanks, looking forward to the explanation pages too!

The Vines
United Kingdom
14 days using the app
Shopify replied November 4, 2022

Thanks for the feedback. We really appreciate it. The badge placement options will definitely expand in the coming months.

When it comes to email confirmation -- it's actually possible to add something about Planet right now. In you store admin, if you navigate to Settings > Notifications > Order confirmation, you'd be able to add a reference to Planet inside your order confirmation email. Soon we hope to ship some assets that you can publish on your store that you could link to.

Thanks again!

July 19, 2022

The button looks good, it would be better if is has a link which can be used to explain the initiative better. It doesn't make a lot of sense now to a customer.

19 minutes using the app
Shopify replied August 24, 2022

Hi Tenue team - you are not the first merchant who has shared this feedback, so we are hearing you loud and clear. Thanks for installing Planet! - Brady, Sustainability at Shopify

July 7, 2022

Im really glad that you have introduced this option, I find it wonderful, all Shopify stores can do a lot together! I leave 4 stars as "Powered by Shopify Planet" should be smaller or maybe phrased differently like "Get to know more about the initiative" >>> Popup and then you can write everything, let people know what it is about, who does it etc. Please let us choose the design and I would really grateful if you take my option into consideration.

Art on Words
About 2 hours using the app
Shopify replied August 24, 2022

Hello Art on Words team - This is wonderful, specific feedback for us. We've heard similar sentiments from other Planet users, so we are exploring options for improving these features. Thanks for installing Planet and for sharing your experience - we appreciate it! - Brady, Sustainability at Shopify

June 22, 2022

This is a great concept and we're on board. However, I would like to see more resources (videos, websites, reports, etc.) we can easily share with customers to show our commitment is more than just an icon in the shopping cart.

TOMME Cheese Shop
About 5 hours using the app
Shopify replied June 24, 2022

Thanks for your comments! We have heard similar feedback from others and are aware that we can do some work to make it easier for you to share the impact of your commitments with your buyers. Stay tuned for updates on this. - Brady, Sustainability @ Shopify

June 15, 2022

It's ok but it isn't communicated anywhere except the cart. There should be snippets for homepage and product page as well as a landingpage to visually demonstrate the total impact.

Hippie Pants
United Kingdom
About 1 hour using the app
Shopify replied June 24, 2022

Thanks for installing Planet! You can add the icon to any page on your online store and can find some details on how to do that in the Planet Help docs (https://help.shopify.com/en/manual/shipping/carbon-neutral-shipping/planet-app#adding-the-planet-badge-to-your-online-store).

If that link is unclear or you need additional assistance, please reach out to Shopify Support! Thanks for your feedback! - Brady, Sustainability @ Shopify

February 2, 2023

It's the least we can do.
I started using it as soon as I discovered it and the Real impact it has, sponsoring projects that mitigate the impact we have on Earth.

Breezy Tee
4 months using the app
Shopify replied August 25, 2023

Thanks so much for the feedback. You're 100% right -- the companies funded through Planet are going to have a massive impact, and we're pumped that you and your buyers are part of that. Thanks again!

November 14, 2022

The badge isn't customizable, and don't tell client how it works.. it really need some improvments.

YVY Maté
3 days using the app
Shopify replied November 18, 2022

Thanks so much for the feedback. You're right: Transparency and details around exactly how stores like yours remove carbon is vital. We haven't delivered enough of that yet and are working on it. Same goes for the customizability. There will be more flexibility around that soon -- we'll let you know as soon as it's live.

Thanks again.

October 8, 2022

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

About 2 hours using the app
Shopify replied October 10, 2022

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!