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We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.
We really appreciate the feedback! Thanks so much for making commerce more sustainable 💚
Love the idea and transparency with HOW the shipment becomes carbon neutral! But I can't add it to my checkout because I have a custom website instead of a Shopify theme. :( I can still use it in cart as a workaround, but customers very rarely view their cart that way. Please update it to work on checkout for custom stores!
Thanks so much for using Planet and offering this feedback. We're actively exploring ways to enable Planet users to leverage checkout better. It's super helpful for us to know about limitations like this -- thanks again.
It's a smart app designed to do something meaningful and useful for the environment we live in. Each of us can do our part with our way of life and daily habits.
Thanks so much for the feedback!
Un peu tôt pour en parler
Merci pour votre commentaire ! N'hésitez pas à contacter notre équipe à planet [at] shopify [point] com si nous pouvons vous aider en quoi que ce soit.
Great app to very easily assist with carbon offsetting. Super helpful to our business.
Thanks so much for the feedback! We're thrilled to be able to help your business!
The Millennium Package is a fantastic opportunity to make a meaningful impact on the world. This inspiring initiative provides a wonderful way for individuals to contribute positively to society. I am truly impressed by their efforts and I am excited to see the change they will bring to the world. I wholeheartedly support their endeavors and wish them all the success in their future endeavors.
We couldn't agree more – the Millennium plan projects are incredible! So are the awesome teams building them. Thanks so much for the feedback and for making commerce more sustainable. 💚
A wonderful way to make a positive contribution to the world. The Millennium Package is an inspiring initiative, and I wish them all the best in their endeavors. Highly recommended!
- Activenap
Thanks so much for the feedback and for using Planet. We really appreciate it!
Parfait
We really appreciate the positive feedback! Thanks for making commerce more sustainable 💚
An app that promotes "Your customers can choose to support groundbreaking carbon removal technologies". Then you go to add the widget to checkout, so that customers can decide if they want to support this, and you basically cannot. You then are asked from Support to spend 15' of your 60' design time, to have Shopify hard code it at the checkout process. No.
Thanks for the feedback and sorry that the app isn't meeting your expectations. While it is not possible to place the badge inside of checkout, the interactive badge for merchants to fund carbon removal can be placed throughout your online store, for example on the home page, product pages, and shopping cart. We'd be happy to get that set up for you if you'd like -- reach out to planet at shopify dot com.
Lovely idea and opportunity to easily offer carbon neutral shipping, but the customizations on the app could be a lot better. For example we can't display the banner in our store because the translation (that we can't change) is so clumsy.
Thanks for the review and feedback. We're always looking for ways to improve the experience and impact of our badging. It's possible that your store theme doesn't support selling in multiple languages – to translate the Planet app badge, you need to use a theme that's compatible with selling in multiple languages. You can find further details on multilingual themes here: https://help.shopify.com/en/manual/markets/languages/manage-languages#add-new-language Thanks again for the feedback!