Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and customizable pop-up templates. It's praised for its responsive customer service and fair pricing, making it ideal for small businesses. Merchants find it beneficial for growing their lead base, boosting sales, and recovering carts. Unique features such as the wheel of fortune, geo-targeted content, and video offerings are also appreciated. The app is recognized for its professional feel, continuous improvement, and ability to generate additional revenue.

April 4, 2023

I've tested most of the interactive signup pop-up plugins on Shopify, and this one provides the most comprehensive range of interactive signup options while also offering great design freedom for creating pop-ups that match your website's key values. Unlike other plugins, which mostly rely on default templates, this one allows for more pop-up customization.

However, there are some bugs in the plugin, especially when designing it, and it took me quite some time to create a satisfactory pop-up. But the good news is that their customer service team is always available online and able to assist with any issues you may encounter, and they are really patient. Having a responsive customer service team is rare these days, and it's one of the main reasons why I'm willing to use this plugin.

If I were to suggest some improvements, I would recommend adding more design elements, especially for the wheel of fortune feature, as well as streamlining the design interface to make it more user-friendly for new users. Overall, I highly recommend this plugin, and I think the responsive customer service team is a core competitive advantage. And I can see that they did put a lot of effort into designing this plugin.

Ulike US Shop
Hong Kong SAR
About 1 month using the app
January 12, 2023

Extremely user friendly. Support on live chat very helpful. Amazing free plan for small websites. Plenty of templates and options for integration. Suits my exact needs. Just needed a pop up to inform site visitors of a massive sale. Will still investigate other possible uses for this app.

South Africa
2 days using the app
March 20, 2023

excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.

United Kingdom
Almost 2 years using the app
June 7, 2023

I’ve been using this app for over a year now and it has helped me a lot. When I had a problem, the customer service team quickly help me out. Overall, I would highly recommend this app to anyone looking for an easy-to-use Popup tool.

YABER Entertainment Projector
Almost 2 years using the app
April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.

Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.

Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

The Curiosity Box
United States
3 months using the app
July 25, 2023

So easy to use, and I love that I can choose the placement on screen. Carlos was super helpful in the chat when I had questions about how to design a certain feature. Love Poptin.

Yours by Claire Webb
United States
About 21 hours using the app
August 18, 2023

Set up is very easy, up and going in less then 1 hour. And there are lots of option. Hope this app can help my web in the future.

24 days using the app
August 10, 2023

It's awesome & very easy to implement. I really liked available templates designs which will make our work more easier

10 days using the app
March 15, 2023

Highly recommend poptin! This app just simplifies everything you need to do, it's a life saver! everything is so neatly laid out unlike all these other apps that I tried to use before this which are hopeless.


About 8 hours using the app
February 13, 2023

Excellent app for small businesses with low budget, especially if you operate multiple stores. Consistently brought in additional revenue with the various pop-ups which can be customized for mobile and desktop views. Super prompt and helpful customer service too! Thanks Osama!

Juicy Missy
Almost 2 years using the app