Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting email list growth, enhancing customer engagement, and improving conversion rates. They appreciate its user-friendly interface, flexible customization options, and effective targeting features like exit intent popups. The seamless Shopify integration and responsive support team are also noted for enhancing the user experience without compromising website performance.
Refine
-
By rating
Poptin is hands down one of the best popup and on-site engagement tools I’ve worked with. The platform itself is powerful, flexible, and packed with features that actually help conversions — from beautifully designed popups to advanced targeting and triggers.
What truly sets Poptin apart, though, is their support team.
I was integrating Poptin into a modern Shopify Hydrogen (React + CSP-secured) setup, which is not the most straightforward environment. The Poptin support team was incredibly responsive, patient, and technically strong. They didn’t just give generic answers — they genuinely understood the problem, walked through edge cases, and helped ensure everything worked perfectly.
The product:
Clean and customizable UI
Powerful triggers and targeting rules
Great performance
Works well even in complex setups when configured correctly
The support:
Fast responses
Deep technical understanding
Willing to go the extra mile
Clear, actionable guidance
It’s rare to find a tool that combines strong product quality with truly excellent human support, but Poptin delivers on both.
Highly recommended for anyone serious about conversions, lead capture, and customer engagement — especially if you value reliable support when things get complex.
Amazing customer service. The team is super friendly and efficient. The app is really easy to use and the aesthetics are excellent.
I absolutely love using Poptin! It’s so easy and intuitive to set up different types of popups, and the platform gives me a lot of flexibility. One of my favorite features is the exit intent popups, which help me capture visitors right before they leave my website. It has really made a difference in growing my email list and boosting conversions.
The interface is very user-friendly, so I can create and customize popups without spending too much time. And whenever I have a question or run into a problem, their support team is always quick to help me out.
Overall, Poptin is a fantastic tool that I would recommend to anyone who wants an effective and simple way to engage website visitors.
Great app and great support when needed.
该款APP最好的地方是可以自定义POPUP的尺寸,提供的模板也非常丰富。客服超级好,非常及时有效地处理问题。赞
Great App. Easy to use. Helps a lot to get people to sign up for email list
So far so good! Working on getting exit intent popups going and with so many amazing features, it's easy to get a little confused when you have a goal in mind but are still learning to navigate the platform. Benjir was wonderful in assisting with my technical questions and the solutions were so easy to navigate. Looking forward to maximising the platforms full potential!
fast customer service
Great app
it is good to use it