Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies shipping tasks and label creation directly from the dashboard. It supports multiple carriers, enhancing shipping flexibility and streamlining order fulfillment. The customer support team, including members like Harvinder, Aditya, and Neha, is praised for their responsiveness and effective problem-solving skills. The app is noted for reducing manual work and saving time, benefiting merchants globally.
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I had a lot of issues setting this app up and ultimately gave up. The troubleshooting articles aren't very informative.
Hi there,
This is certainly not the experience we wanted you to have. I have also sent you a personal mail to help you set up apps.
Please take a look and let us know your availability.
Best,
Shahbaz
Diese Leute sind die besten. Jede Support-Person, mit der ich gesprochen habe, war freundlich, hilfsbereit und kenntnisreich. Ihre Hilfe wird sehr geschätzt. Mach weiter so.
Danke für Ihre netten Worte.
Bitte lassen Sie uns wissen, wenn Sie Vorschläge für uns haben.
Wir sind sehr gespannt, wie wir Ihre Erfahrung zu einer 5-Sterne-Erfahrung machen können.
Grüße,
Nitish
Team Postboten
This app sucks. Its incomplete. You have to manually add product dimensions each order? It was promising.. but what happens if you have 100 orders an hour.. you have to set one default fallback dimension and weight and have that auto applied to each order? cmon man. even basic cheaper apps have that option. Until they come up with an export/import feature.. they shouldnt be on here for anything other than very small shops
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Nitish
Team Postmen
Great customer support and great app, would highly recommend to anyone trying to automate there shipping
I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!
App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.
We are really sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met.
We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.
Also, kindly note that,
1- We do not have feature of split orders as of now and we have raised the feature internally.
2- We do support multiple ship from locations
I hope this helps and clarifies.
We are also available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com
We regret the inconvenience caused to you.
Regards,
Anurag Pal
Team Postmen
Very good service. Very easy to use. Makes my shipping faster and mo efficient. I recommend it to anyone selling and shipping online
This was easy to set up. I haven't used the app yet, but I'm excited to see how this will work with my business.
I recommend this app to anyone looking for the perfect shipping rates. It very easy to use and the support service is great.
easy to setting up. and It really nice support team. They response very first. I really appreciate it.