Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. It's praised for automating shipping and returns, offering discounted rates, and providing custom labels and tracking. The app's reliable performance and exceptional customer service, with fast and responsive support, are also highly commended.

December 7, 2021

App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.

Hot Rod fuel hose by One Guy Garage
Canada
About 22 hours using the app
AfterShip & Automizely replied December 7, 2021

We are really sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met.

We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.

Also, kindly note that,

1- We do not have feature of split orders as of now and we have raised the feature internally.
2- We do support multiple ship from locations

I hope this helps and clarifies.

We are also available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com

We regret the inconvenience caused to you.

Regards,
Anurag Pal
Team Postmen

November 3, 2021

I wasn't ready to purchase anything but got charged $20. The customer service was so helpful in making sure I got a refund.

927th Street
United States
About 2 hours using the app
November 1, 2020

This was easy to set up. I haven't used the app yet, but I'm excited to see how this will work with my business.

Any Occasion Nails
United States
About 19 hours using the app
August 26, 2021

The Postmen app is easy to setup with the courier account and use and customer service via chat is prompt and efficient.

Quay Australia
Australia
About 1 hour using the app
August 29, 2021

Customer support seems to be top notch. Interface is friendly and easy to use. No hidden paid services. Pretty great app!

AlphaKeys
Canada
About 1 hour using the app
May 28, 2021

So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good

Nūr Candles Toronto
Canada
42 minutes using the app
March 19, 2022

Just started using this app, so I don't have a lot of feedback on the app itself. I am not tech savy at all, but the chat support was so patient and helped walk me through the set up to be able to create return labels. SO thankful!

WAVES in the village
Canada
41 minutes using the app
July 2, 2021

I like it and recommend it.
I was using another application but it was payed and not has the flexibility of this one.

MJDZ Shop
Oman
34 minutes using the app
Edited June 29, 2021

so sick! I loved it. it really has helped my business do better. I LOVE LOVE LOVE LOVE LOVE LOVE THIS APP. !!!

Melted Vinyl Coffee
United States
32 minutes using the app
June 23, 2021

Solid app to connect to your carrier accounts. Support is good & fast for most issues but if it is something difficult expect to wait for a proper response.

Clinks.com
Australia
29 minutes using the app