Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. It's praised for automating shipping and returns, offering discounted rates, and providing custom labels and tracking. The app's reliable performance and exceptional customer service, with fast and responsive support, are also highly commended.

March 19, 2021

love this app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Drea Kouture Collection
Canada
About 15 hours using the app
March 10, 2022

Not suitable if you are not US based, as USPS labels can only be used through this system if you have a credit card linked to a US address.

Lumiere Equestrian
Australia
16 days using the app
AfterShip & Automizely replied March 10, 2022

I am sorry for the inconvenience. Please note that you need to create a new shipper account with USPS directly and add that account here.

Your feedback has been registered. Please note that we will be contacting you via email shortly.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Rupam Sarma Tamuli
Team Postmen

May 15, 2017

logistics and shipping with post sales are the most important thing when you run a store with physical product, and Postmen makes this process a breeze

Beautifullyplus
India
9 days using the app
August 13, 2021

Very easy to follow UI. Incredibly prompt support staff. And the pricing model is something that will definitely win a lot of customers.

Ultrahuman HQ
India
9 days using the app
AfterShip & Automizely replied August 14, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Postmen Team

March 7, 2021

Haven't really quite dug into using it yet but I'm hoping it makes shipping products and excepting returns easier.

Ignite Custom Engravings
United States
About 10 hours using the app
February 22, 2021

I like test mode. Its relatively simple to set up and see what is going on. The program is very straight forward.

Evergreen Beauty & Health
United States
3 days using the app
AfterShip & Automizely replied February 22, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us.
We are really eager to know how we can make your experience a 5 star one.

Regards,
Postmen Team

Edited September 5, 2020

I had a lot of issues setting this app up and ultimately gave up. The troubleshooting articles aren't very informative.

The Green Key
United States
2 days using the app
AfterShip & Automizely replied September 7, 2020

Hi there,

This is certainly not the experience we wanted you to have. I have also sent you a personal mail to help you set up apps.

Please take a look and let us know your availability.

Best,
Shahbaz

July 13, 2021

This app sucks. Its incomplete. You have to manually add product dimensions each order? It was promising.. but what happens if you have 100 orders an hour.. you have to set one default fallback dimension and weight and have that auto applied to each order? cmon man. even basic cheaper apps have that option. Until they come up with an export/import feature.. they shouldnt be on here for anything other than very small shops

HERC'S Nutrition Canada
Canada
1 day using the app
AfterShip & Automizely replied July 13, 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Nitish
Team Postmen

April 28, 2021

Diese Leute sind die besten. Jede Support-Person, mit der ich gesprochen habe, war freundlich, hilfsbereit und kenntnisreich. Ihre Hilfe wird sehr geschätzt. Mach weiter so.

homee Welt
Germany
1 day using the app
AfterShip & Automizely replied April 28, 2021

Danke für Ihre netten Worte.

Bitte lassen Sie uns wissen, wenn Sie Vorschläge für uns haben.
Wir sind sehr gespannt, wie wir Ihre Erfahrung zu einer 5-Sterne-Erfahrung machen können.

Grüße,
Nitish
Team Postboten

May 28, 2021

While the initial setup can be confusing, the service and customer support have been great. This app is very powerful for handling returns. Definitely recommend.
For a step by step guide to setting up amazing customer returns with this app check out a video I made:
https://www.youtube.com/channel/UCkIC8yF8ArE4rfF0E_OtX2Q

Le Angelique Hair Tools
United States
About 2 hours using the app