Reviews (203)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient shipping process, particularly praising its easy label creation and seamless Shopify integration. They appreciate the user-friendly interface, diverse carrier connections, and effective handling of returns, enhancing e-commerce logistics. The reliable app performance and responsive, 24/7 customer support are also frequently commended, making it a favored choice for businesses focused on shipping and logistics.

Edited May 25, 2023

Moazzam listened to my needs and went out of his way to answer my question.
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Officine Générale
France
6 days using the app
July 21, 2021

Easy to setup and contacting customer support was quick and painless. Now I have a reliable way to ship my products.

Corlette’s Eden Salon
United States
6 days using the app
July 13, 2021

Super easy to use and the support staff are very helpful and very responsive. This app does everything I need for my store and goes above and beyond.

My M's Hair
United States
6 days using the app
Edited November 14, 2020

Hi.. I need help with setting up my store
Needs help to track..
I dont know how to setup postmen .. needs help

shopwishi
Bermuda
5 months using the app
September 13, 2021

amazing customer service, I'd recommend to anyone I know, also everything about the app is perfect, just overall love the app tons

Alliance Fitness Gear
United States
4 days using the app
May 28, 2021

Friendly user, easy setup. Easy to connect with Canada post account. Next step is setup with Zoho inventory

LP Apparel
Canada
4 days using the app
April 25, 2022

I couldn't get past setting up a courier. Ended up in an endless login loop. Support was poor (sent me a Developers Guide, asked me the stock standard "change browser"--I'm using Chrome, if it doesn't work with Chrome, it's no good). Eventually was able to click on courier icon. Took me to an API set up screen with message for Shopify users to click on a link to the new experience. Back in the ...

Cremation Urns
Australia
About 2 months using the app
AfterShip replied April 26, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

April 3, 2018

Poor service, very slow at responding. Cancelled service, they kept charging.

Laptoppartsatp
Canada
About 2 months using the app
September 27, 2021

Unable to set up a courier account with them, and did not get any updates from the support team within two weeks.

Fangyan
United States
3 months using the app
AfterShip replied September 27, 2021

Thank you for sharing your feedback with us.

We have investigated the reason for the issue that you had raised related to the setting up of your USPS account.

Upon ...

July 24, 2018

nice app.....can ….. be use for shopify return

Yaadleen
India
3 days using the app