Reviews (203)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient shipping process, particularly praising its easy label creation and seamless Shopify integration. They appreciate the user-friendly interface, diverse carrier connections, and effective handling of returns, enhancing e-commerce logistics. The reliable app performance and responsive, 24/7 customer support are also frequently commended, making it a favored choice for businesses focused on shipping and logistics.

September 15, 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
United States
14 days using the app
March 14, 2021

Easy to setup and provides the flexibility that I am was looking for. Helps to have an alternative service.

Brik + Clik
United States
14 days using the app
Edited August 16, 2020

***Note: Postmen's complete lack of financial transparency on your total label expenditure is either abject incompetency on their end or a front for overcharge fraud. Avoid using at all costs***

I highly recommend that everyone avoid this app. They have no way of summarizing the number of labels you've purchased and the total cost that you've spent on labels to date. The labels purchased don't ...

Wall & Wrenn
United States
6 months using the app
AfterShip replied April 7, 2021

We apologize for the inconvenience. We have a tie-up with VISIBLE SCM who provides the labels for USPS at a discounted price. The user always has the option to check the ...

July 29, 2021

I want to love it but some areas aren't as refined as I expected. Hopefully this gets better with time.

Mono B
United States
7 months using the app
AfterShip replied July 29, 2021

Thank you for your valuable feedback.

I am sorry to know that you are concerned about some areas are not refined as expected.

Please let us know if you have any suggestions ...

June 1, 2021

Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out

The Bee Family Shop
Spain
6 months using the app
AfterShip replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how ...

August 7, 2017

Amazing app!! Great customer service and a huge time saver!!!!

Love Zylah
United States
9 days using the app
December 10, 2021

Support is terrible. They are online all the time (which is nice) but never able to actually help. They just "raise tickets" and no one resolves anything. Wondering if Im just speaking to a bot...

Evolve Fit Wear
United States
4 months using the app
AfterShip replied December 11, 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight ...

June 18, 2017

I think this is an excellent app. I am not going to use it however, as my store had a different app for order printing and Postmen got downloaded by mistake.

Best of luck with this fabulous tool!

Cnt Pattern Co
United States
7 days using the app
March 3, 2022

This is a very good app which provide all of shipment service, and the support is very great respond, even on the email and realtime chat support!!

Trendy Ground
Hong Kong SAR
7 days using the app
January 8, 2018

I deleted the app from my Shopify store and I am still being charged!! Also I was always charged an international fee along with my subscription! This is a terrible app and no one should use it.

My Smart Blinds
United States
3 months using the app