Reviews (197)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process and reducing costs through efficient Shopify integration. Key features include easy creation and printing of shipping labels, a user-friendly interface, and compatibility with major carriers. It is noted for its reliability and seamless integration. The customer support team is also praised for being responsive and knowledgeable, effectively assisting with setup and troubleshooting.

March 3, 2022

This is a very good app which provide all of shipment service, and the support is very great respond, even on the email and realtime chat support!!

Trendy Ground
Hong Kong SAR
7 days using the app
January 8, 2018

I deleted the app from my Shopify store and I am still being charged!! Also I was always charged an international fee along with my subscription! This is a terrible app and no one should use it.

My Smart Blinds
United States
3 months using the app
Edited May 25, 2023

Moazzam listened to my needs and went out of his way to answer my question.
_______________________________________

Officine Générale
France
6 days using the app
July 21, 2021

Easy to setup and contacting customer support was quick and painless. Now I have a reliable way to ship my products.

Corlette’s Eden Salon
United States
6 days using the app
July 13, 2021

Super easy to use and the support staff are very helpful and very responsive. This app does everything I need for my store and goes above and beyond.

My M's Hair
United States
6 days using the app
Edited November 14, 2020

Hi.. I need help with setting up my store
Needs help to track..
I dont know how to setup postmen .. needs help

shopwishi
Bermuda
5 months using the app
September 13, 2021

amazing customer service, I'd recommend to anyone I know, also everything about the app is perfect, just overall love the app tons

Alliance Fitness Gear
United States
4 days using the app
May 28, 2021

Friendly user, easy setup. Easy to connect with Canada post account. Next step is setup with Zoho inventory

LP Apparel
Canada
4 days using the app
April 25, 2022

I couldn't get past setting up a courier. Ended up in an endless login loop. Support was poor (sent me a Developers Guide, asked me the stock standard "change browser"--I'm using Chrome, if it doesn't work with Chrome, it's no good). Eventually was able to click on courier icon. Took me to an API set up screen with message for Shopify users to click on a link to the new experience. Back in the loop. Uninstalling.

Cremation Urns
Australia
About 2 months using the app
AfterShip & Automizely replied April 26, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.

Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.

We regret the inconvenience caused to you.

Regards,
Team Postmen.

April 3, 2018

Poor service, very slow at responding. Cancelled service, they kept charging.

Laptoppartsatp
Canada
About 2 months using the app