Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. It's praised for automating shipping and returns, offering discounted rates, and providing custom labels and tracking. The app's reliable performance and exceptional customer service, with fast and responsive support, are also highly commended.

July 29, 2021

I want to love it but some areas aren't as refined as I expected. Hopefully this gets better with time.

Mono B
United States
7 months using the app
AfterShip & Automizely replied July 29, 2021

Thank you for your valuable feedback.

I am sorry to know that you are concerned about some areas are not refined as expected.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a better one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Rupam Sarma Tamuli
Team Postmen

June 1, 2021

Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out

The Bee Family Shop
Spain
6 months using the app
AfterShip & Automizely replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Neelima Aggarwal
Team Postmen

August 7, 2017

Amazing app!! Great customer service and a huge time saver!!!!

Love Zylah
United States
9 days using the app
December 10, 2021

Support is terrible. They are online all the time (which is nice) but never able to actually help. They just "raise tickets" and no one resolves anything. Wondering if Im just speaking to a bot...

Evolve Fit Wear
United States
4 months using the app
AfterShip & Automizely replied December 11, 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

Also, we would like to inform you that since the issue was with your account being closed, we contacted the Visible SCM team to get it fixed but we haven't heard back from them yet. One of the concerned personnel from the development team has reached out to the Visible team to get it resolved on priority.

We regret the inconvenience caused to you.

Regards,
Team Postmen

June 18, 2017

I think this is an excellent app. I am not going to use it however, as my store had a different app for order printing and Postmen got downloaded by mistake.

Best of luck with this fabulous tool!

Cnt Pattern Co
United States
7 days using the app
March 3, 2022

This is a very good app which provide all of shipment service, and the support is very great respond, even on the email and realtime chat support!!

Trendy Ground
Hong Kong SAR
7 days using the app
January 8, 2018

I deleted the app from my Shopify store and I am still being charged!! Also I was always charged an international fee along with my subscription! This is a terrible app and no one should use it.

My Smart Blinds
United States
3 months using the app
July 21, 2021

Easy to setup and contacting customer support was quick and painless. Now I have a reliable way to ship my products.

Corlette’s Eden Salon
United States
6 days using the app
July 13, 2021

Super easy to use and the support staff are very helpful and very responsive. This app does everything I need for my store and goes above and beyond.

My M's Hair
United States
6 days using the app
Edited November 14, 2020

Hi.. I need help with setting up my store
Needs help to track..
I dont know how to setup postmen .. needs help

shopwishi
Bermuda
5 months using the app