Reviews (203)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies shipping tasks and label creation directly from the dashboard. It supports multiple carriers, enhancing shipping flexibility and streamlining order fulfillment. The customer support team, including members like Harvinder, Aditya, and Neha, is praised for their responsiveness and effective problem-solving skills. The app is noted for reducing manual work and saving time, benefiting merchants globally.

September 29, 2020

I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.

Maska
Canada
Over 1 year using the app
AfterShip replied September 30, 2020

Hello,

Thank you for your cooperation.

We have reached out to you via the email so that we can resolve the issue completely.

Kindly, respond to the email so we can help further.

Regards,
Mukul

December 10, 2020

I have a great user experience with your prompt customer support. They are always there just a few minutes of waiting!

LeisureField
Philippines
29 days using the app
November 4, 2023

Nallnee has provided me great customer service and hope to work with her again

Essentialist Travel
United Kingdom
25 days using the app
Edited January 23, 2022

Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.

Fairiland Outdoor Technology
Canada
10 months using the app
April 6, 2021

Great app for shipping labels and even different shipping rates.................................................

lingiadore
Germany
21 days using the app
July 6, 2017

Easy to use. Be sure to ask your provider for API.

Peter Jo Kids
Portugal
10 months using the app
October 29, 2021

Good free platform to process shipping with shopify! It can sync data with shopify and service support is good!!!

Premium Co Groceries
Australia
17 days using the app
January 30, 2022

I haven't been using the app long, but support has always been quick to respond and get me sorted out through the chat. It's generally easy to use (as long as you know your shipping terms) and I love that it's built using the same visual front end as shopify - makes it feel more natural to use. I've connected the app to my UPS account and it's been saving me a ton of time.

Likely Tale
Canada
17 days using the app
September 15, 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
United States
14 days using the app
May 30, 2017

Good when it works we get so many errors and have to pay more and ship using another program

Hawkinsfootwear
United States
About 1 year using the app