Reviews (203)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient shipping process, particularly praising its easy label creation and seamless Shopify integration. They appreciate the user-friendly interface, diverse carrier connections, and effective handling of returns, enhancing e-commerce logistics. The reliable app performance and responsive, 24/7 customer support are also frequently commended, making it a favored choice for businesses focused on shipping and logistics.

Edited July 1, 2021

Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: ...

Ultrachic Château
United States
About 2 years using the app
AfterShip replied July 1, 2021

Thank you for your valuable feedback.

We are eager to offer you the best service experiences for always.
We are available 24 X 7. You can always reach out to us via the live ...

April 15, 2021

go d f fdsf ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Magicals
Denmark
About 1 month using the app
May 27, 2021

Great App! Support was quick and friendly. I really like how it is easy to use and I really look forward to working with this app. So Far so Good!

My Fancy Inc
South Africa
About 1 month using the app
May 18, 2017

Please double check your information before signing up. I contacted to confirm the use of TNT in Australia and was told its fully supported.

After a week of back and forth setup with postmen and TNT it was realised that it actually was never supported in the first place. Waste of time.

Lexiclothing
Australia
Over 1 year using the app
Edited October 19, 2023

Scammers. I have been a victim of this scam where my money was stolen.

Pole
Germany
Over 1 year using the app
AfterShip replied October 23, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...

August 26, 2021

This was some of the worst customer service I have ever experienced. The app failed to provide a label at one point because the line item had no cost - it was an item we had gifted to a customer by discounting it 100% and needed to return it back to us, and were trying to issue a label using Automizely's Postmen and Returns Centre apps. The app said there was an error because the line item "could ...

IZ Adaptive
Canada
Over 1 year using the app
AfterShip replied August 26, 2021

Please accept my sincere apology for the experience you had.

It is really unfortunate that your expectations were not met in the recent interaction with us. However, this is ...

August 23, 2020

I used the app to help me generate USPS and DHL labels. So far it is really easy to use with simple interface, with live chat customer support.

Tiktok hot products
Australia
About 1 month using the app
August 31, 2020

Thanks Shahbaz for helping me set up the TNT and FedEx account! Feel great to print label with an app instead of doing it manually for sure. Will set up their USPS discounted labels and see what the rates are like, seems good.

Ma Ma Maria
Australia
About 1 month using the app
August 25, 2020

I really like how the new look of the app, making it easier to ship. I use USPS mainly and the app comes with good rates. I can also connect my FedEx account to use my own rates. Good stuff.

LELISME
Australia
About 1 month using the app
April 8, 2022

I am dealing with support on how to print one label for more than 3 hours. Now I am dealing with a guy named Moezzam, it looks like this guy is professional at wasting your time.

Jeans4you.shop
United States
Over 1 year using the app
AfterShip replied April 10, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. It is ...