Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies shipping tasks and label creation directly from the dashboard. It supports multiple carriers, enhancing shipping flexibility and streamlining order fulfillment. The customer support team, including members like Harvinder, Aditya, and Neha, is praised for their responsiveness and effective problem-solving skills. The app is noted for reducing manual work and saving time, benefiting merchants globally.
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I like this app, it is easy to use, and free! It helps me make first class labels easily and free of charge!
This app is awesome! Customer service response is so fast and friendly! Will definitely recommend to others!
Samad was very helpful, there can be a lot of changes to make it a little better but I am satisfied thank you.
Easy to use, works perfectly for what I was looking for !
Thanks alot @ Postmen Team :)
Very easy to set up. I came across this app and I was fascinated about it. Simple and convenient. Plus is free.
Thank you so much for this review. We really appreciate you being a customer.
Do let us know if you have any feedback for us. You can contact us via the chat option on your account or email us at support@postmen.com (24X7).
Kind regards,
Mudit
Interface could be more user friendly but their support team is super helpful! As a Canadian company, we finally have the opportunity to offer US return labels with Postmen and AfterShip Returns Center.
Thank you for your kind words.
Please let us know if you have any suggestions for us.
We are really eager to know how we can make your experience a 5 star one.
Regards,
Postmen Team
perfect help thank you for the fast replies perfect. I am looking forward to try this app so far i have positive feedbacks
I loved how easy it was to get help because I've been working unconventional hours but they helped me asap I wish everyone was so helpful
ITS GREATTTT. I LOVE IT SO MUCH HELPED ME SAVE ALOT OF MONEY ON SHIPPING LABELS FOR MY STORE !!!!!!!
We used this service for a long time along with Aftership Returns Center. I would like to express my dissatisfaction with the way they provide customer service. We faced some kind of glitch or bug when we are not able to add card details, every card we add is rejected (all the cards are ok). As a result we cannot buy return labels. This issue has occurred more than 1 week ago. Their customer care team provides me with templated messages and tells me to replace the card. They don't even take into account that every card we add is rejected. No one can help us and our business is completely stuck if we're talking about returns. I am extremely unhappy with this service and seriously looking to switch to another application, because when no one can help you resolve simple billing issue for more that 1 week, this is really weird and looks like nobody cares about you as a customer.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I would also like to inform you that we've already forwarded this concern on priority to Visible team and also CC you in that email thread for check the updates from Visible team. We are keep following up with them for faster resolution.
Rest please be assured that you are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We've also informed about this concern to our development team for an alternative for a quick fix.
We'll update you once it will be fixed.
We regret the inconvenience caused to you.
Regards,
Team Postmen.