Reviews (197)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process and reducing costs through efficient Shopify integration. Key features include easy creation and printing of shipping labels, a user-friendly interface, and compatibility with major carriers. It is noted for its reliability and seamless integration. The customer support team is also praised for being responsive and knowledgeable, effectively assisting with setup and troubleshooting.

September 3, 2017

Very neat layout and very intuitive perfect for bulk packaging shipping notes preparation.
The shipping note is clear and looks professional and has option to print out using stickers or A4 type.

Dustswipe
Malaysia
Almost 3 years using the app
Edited February 21, 2017

App works well now , thank you. Great USPS rates

Smoker Guru
United States
Almost 3 years using the app
December 26, 2017

Almost impossible to reach them. I have a basic question which has not been answered in 10 days.

Igift
Canada
Over 2 years using the app
September 29, 2020

I put 4 stars because I'm having trouble with the configuration but the app developers are helping me solving the issue. Great app in general.

Maska
Canada
Over 1 year using the app
AfterShip replied September 30, 2020

Hello,

Thank you for your cooperation.

We have reached out to you via the email so that we can resolve the issue completely.

Kindly, respond to the email so we can help further.

Regards,
Mukul

December 10, 2020

I have a great user experience with your prompt customer support. They are always there just a few minutes of waiting!

LeisureField
Philippines
29 days using the app
August 25, 2017

great app really easy to use would recommend to all

Illicit Blak
United Kingdom
Over 2 years using the app
Edited January 23, 2022

Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.

Fairiland Outdoor Technology
Canada
10 months using the app
April 6, 2021

Great app for shipping labels and even different shipping rates.................................................

lingiadore
Germany
21 days using the app
Edited May 16, 2022

The app developer does not know his/her own app at all. Every time that I had some issues, the customer support did not know the solutions 90% of the time and it took them a week to get back to me with some non sense answer. Be aware! They did not disclose all the information about the app. If you want to cancel the label that you have purchased, it needs to be done within 30 days. Their support did not even know it until looking into it for one and half weeks. If you ever cancel the labels, your will not get refund until you request escalation from Shopify or do a chargeback on the credit card. All they response were we are an free app. You have to contact the shipper/carrier directly when I did not even pay the carrier directly. They do not have any common sense to resolve any issues. The app needs to be removed unless they optimize it to a useable app. It has too much flaws that should not be running!

LYFTLYFE APPAREL
Canada
9 months using the app
April 20, 2017

Très facile à utiliser et pratique, nous utilisons Postmen sur plusieurs sites

Loen Vet
France
Over 1 year using the app