AfterShip Shipping + Labels , 181 reviews

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
Edited July 13, 2021

The app is really great! Very helpful and responsive customer service, I got my issues solved within minutes

To My Daughter
United Kingdom
Time spent using app: 2 months
Automizely & AfterShip replied July 1, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com

Regards,
Neelima Aggarwal
Team Postmen

Edited June 29, 2021

so sick! I loved it. it really has helped my business do better. I LOVE LOVE LOVE LOVE LOVE LOVE THIS APP. !!!

Melted Vinyl Coffee
United States
Time spent using app: 32 minutes
June 27, 2021

best and easy fir use and its free what do you even want, you are getting unlimited labels, thats all i needed.

NB apparels
India
Time spent using app: 20 minutes
June 24, 2021

Great customer service, I downloaded the app and had a question. They responded right away! I would recommend if you are small business t use this app

Grahams Natural
Australia
Time spent using app: 23 minutes
June 23, 2021

Solid app to connect to your carrier accounts. Support is good & fast for most issues but if it is something difficult expect to wait for a proper response.

Clinks.com
Australia
Time spent using app: 29 minutes
June 11, 2021

This is the worst support I've ever experienced. I added this app a month ago to connect my Canada Post account to Shopify and every time I try and create a label I get an error. I've reached out to support every second day and EVERY single one of them said, "give me 6-12 hrs and I promise I will help you". Guess what? None of them did. Deleting the app and moving on as they clearly do not care about helping find and fix the issue.

Dirty Jane
Canada
Time spent using app: 22 days
Automizely & AfterShip replied June 11, 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Postmen

June 11, 2021

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NEPTUNE-ENTERPRISES
India
Time spent using app: 2 months
June 9, 2021

I like it and recommand it.
I was using another application but it was payed and not has the flexibility of this one.

LachTaxi
Germany
Time spent using app: 4 months
June 2, 2021

We'll see once orders start coming in but so far so good lol, and it wants me to meet 100 characters so there it is and then some

SuperNovasStuff
United States
Time spent using app: Over 1 year
June 1, 2021

I recommend this app to anyone looking for the perfect shipping rates. It very easy to use and the support service is great.

Smooth&Charming
Canada
Time spent using app: About 18 hours