Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
I like this app! I'm excited for my customers to be able to text and receive deals. I did have a few questions, but the customer service rep (Zev) was extremely helpful in answering my questions.
Fast and easy onboarding and best UI I've seen in any of the SMS apps! I was also able to upload our previous list so I could get started right away.
I'm in love with the fact that this app has a built in qr code generator as it will help greatly with creating flyers for gaining subscribers. Very beginner friendly with advanced features. The support is fantastic, thanks Zev!
This app has opened my world to MMS Marketing. It takes a while to build the subscriber numbers due to the regulations. But for the audience I have built the thus far the conversion rate and open rate is through the roof compared to email. Email is still a juggernaut and I do both but this is the future for my company.
Highly recommend this app. SMS has been very powerful and profitable for the business. Customer service is great.
Fantastic service so far! Really enjoying the Postscript app and look forward to exploring the features soon.
This app has boosted our sales and allowed us to connect to our customers in a completely new way! 5 Stars!
Incredibly customer service! Hit a snag when testing our pop ups and automated messages. Sylvia literally walked me through every single step! She tested them on her own devices, shared screenshots and reset the original number we were using to test to get things working like they should! Super happy to have help available when I needed it and Sylvia was so dedicated to solving our problems. Five stars!
Bre!! Was so helpful and informative. She gave me a ton of information to help me nagivate. Postscripts!
I am so glad I found this app! A friend referred me and I am so glad! The support chat is always super helpful and they are always quick to respond!