Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

January 8, 2021

Wonderful SMS marketing app! Perfect for my company! The customer service was wonderful! Download this app tday!

XO Clothing Company
United States
9 months using the app
June 16, 2020

Excellent customer service! Zev was helpful and knowledgeable. He when over and beyond to assist me with my store. I would definitely recommend Postscript.

Smile PH
Philippines
8 months using the app
August 26, 2020

This is honestly the best app on shopify! converts costumers like magic and the customer service are super friendly and responds in seconds(literally seconds) special thank you to ZEV he is the best costumer service guy i ever talked to and big big plus on his Hebrew language! keep it up guys :)

easylifeisrael
Israel
8 months using the app
August 18, 2021

I use this app for SMS marketing. I've found it to be very easy to use and it has increased my online sales! The customer service is also exceptional!

Adeline
United States
8 months using the app
August 19, 2020

Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.

Chavision
Canada
8 months using the app
March 1, 2022

Amazing app! The help we got from Evan and the team was tremendous! Hands down the best SMS solution. We managed to have very profitable campaigns and flows

Canvas Wall Art & Canvas Prints | tailoredcanvases.com
United States
8 months using the app
May 10, 2023

I would like to commend Faith for giving me exceptional tech customer support few minutes ago. This is the first time I have chatted to someone and resolve everything at once and she did not leave me until I resolve the issue and she was able to answer all my questions. Product value increases because of great tech support. I hope you give her a good pay raise.

Your Emf Shield
United States
8 months using the app
June 11, 2021

Great chat support experience getting integrations set up and we are finding SMS a very useful feature to offer!

FLY BY JING
United States
8 months using the app
November 17, 2020

Hoping this app dramatically improves organic traffic and conversion. The staff so far have been amazingly helpful!

Lorenzo Veratti
United Kingdom
8 months using the app
July 1, 2020

The Best app on the market for SMS - I was with SMS Bump for years, but the deliverability and ease of function (and pricing) is far superior with this app. Definitely make the switch if you're using another app or get started with this right away!

clamarly
United States
8 months using the app