Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
So far so good! This app does exactly what it says it will do. I had a minor billing issue and Bryan handled my issue with quickly and was very professional. I would recommend this app to any business!
Implementing SMS has been a GAME CHANGER! We average 10-15k a month in abandoned cart SMS messages and monthly sale broadcasts bringing in 10-20k PER TEXT!! If you run a store with a younger demo, you NEED Postscript or you are leaving thousands on the table. The guys at Postscript are fantastic and we couldn't be happier to be using them!
Much about your experience depends on who you get for a customer service agent. Sylvia is awesome! She even made me a video illustrating a solution to my problem. I wish there was a phone number, though, so that I could talk to someone when I'm having problems with the app.
This app is so easy once you get the hang of it. I was having some trouble and I did a chat with Sandy and she got me fixed up and answered all of my questions. 10 out of 10, must download!
The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!
I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!
Very prompt customer service chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed! Super grateful for the service...
Great app integration for our Shopify store and awesome customer service team that are very fast, responsive, and very helpful.
Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!
I have been using postscript a little over a week now and I'm still learning but decided to run my first campaign today. I had some issues with pushing it out due to an error message. I contacted support and got Zev and literally in minutes it was resolved! I am looking forward to working with Postscript in expanding our business! Thank you Zev!