Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This app has boosted our sales and allowed us to connect to our customers in a completely new way! 5 Stars!
Incredibly customer service! Hit a snag when testing our pop ups and automated messages. Sylvia literally walked me through every single step! She tested them on her own devices, shared screenshots and reset the original number we were using to test to get things working like they should! Super happy to have help available when I needed it and Sylvia was so dedicated to solving our problems. Five stars!
Bre!! Was so helpful and informative. She gave me a ton of information to help me nagivate. Postscripts!
I am so glad I found this app! A friend referred me and I am so glad! The support chat is always super helpful and they are always quick to respond!
It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.
I ended up having the same representative which was Sherrod Mitchell. Let's just say that he is absolutely amazing. He literally held my hand LOL and walked me through step by step assisting me on how to run a Campaign.
It's a great service, with great and fast customer service, and very customizable texting!!!!!!!!!!
We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!
just started using, but seems very robust. Team was extremely fast at responding to questions - shout out to Zev!
The customer service is amazing! This is our first time trying SMS and the postscript team held our hand and never ever rushed us. We asked so many questions and they let us know about best practices and even gave us ideas!