Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 8, 2021

This app has boosted our sales and allowed us to connect to our customers in a completely new way! 5 Stars!

Bella Vida Candles
United States
9 months using the app
January 7, 2021

Incredibly customer service! Hit a snag when testing our pop ups and automated messages. Sylvia literally walked me through every single step! She tested them on her own devices, shared screenshots and reset the original number we were using to test to get things working like they should! Super happy to have help available when I needed it and Sylvia was so dedicated to solving our problems. Five stars!

God & Guns
United States
9 months using the app
November 2, 2021

Bre!! Was so helpful and informative. She gave me a ton of information to help me nagivate. Postscripts!

Beyoutifully Made by Lilly
United States
9 months using the app
April 27, 2021

I am so glad I found this app! A friend referred me and I am so glad! The support chat is always super helpful and they are always quick to respond!

Macie G Creations
United States
9 months using the app
Edited August 4, 2022

It helped my store's revenue so much and Taylor is so amazing and went above and beyond to assist me.

Monarch and Muse
United States
9 months using the app
August 20, 2021

I ended up having the same representative which was Sherrod Mitchell. Let's just say that he is absolutely amazing. He literally held my hand LOL and walked me through step by step assisting me on how to run a Campaign.

Sultry Diva Couture
United States
9 months using the app
September 1, 2021

It's a great service, with great and fast customer service, and very customizable texting!!!!!!!!!!

Madison + Mallory
United States
9 months using the app
November 19, 2021

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Nuzest USA
United States
9 months using the app
October 6, 2020

just started using, but seems very robust. Team was extremely fast at responding to questions - shout out to Zev!

Ohza
United States
9 months using the app
January 14, 2021

The customer service is amazing! This is our first time trying SMS and the postscript team held our hand and never ever rushed us. We asked so many questions and they let us know about best practices and even gave us ideas!

Lillie Dimple
United States
9 months using the app