Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 25, 2020

Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.

Ka'Chava
United States
8 months using the app
January 25, 2021

I am new to sms marketing, I tried another company and it was difficult to navigate through their system. So I decided to switch and it is the best decision ever. With great customer service as Sylvia shown I am well on my way! I'm so excited to get started, Thanks Sylvia!

Not Your Average Boutique
United States
8 months using the app
January 25, 2021

This app is excellent! There's so many marketing tactics integrated into this app. They even offer classes to help you understand the power of sms marketing. Customer Service is also excellent. Had an issue with my QR code & Sylvia was extremely helpful in helping me solve my problem. She offered many tips & was very kind!

TrillYnAir Co.
United States
8 months using the app
July 17, 2020

I use this app all time to communicate great deals that we have to our supporters and the ROI is extremely beneficial to our store!

I Refuse To Be Normal
United States
8 months using the app
July 29, 2020

Awesome customer service! Pop ups converted very quickly and very effectively. Easy to integrate and when you can't figure out something their customer service is very helpful

So Fontsy
United States
8 months using the app
Edited June 3, 2021

Hands down the best platform and team for SMS marketing. If you are thinking about getting started with SMS, look no further than Postscript. They are knowledgeable, hands-on, and expert in this growing industry. Transparent and fair pricing, honest and hard-working brand that is innovating for the future.

Emojibator
United States
8 months using the app
February 22, 2022

This is such a great app for businesses! Our business has grown using Postscript! I recently had a couple questions and the employees, Bre & Sandy, were so hepful! I highly recommend this app!

Eve Marie's Boutique
United States
8 months using the app
Edited July 17, 2020

Price is great & its really easy to use. A lot of customization options so you can narrow your customer to send out SMS/MMS.

HairAreUS.com
United States
8 months using the app
June 7, 2021

Switching from SMS Bump, love it so far! Been really happy with the promp responses and attention to detail. Thank you!

Iron Apparel
United States
8 months using the app
July 5, 2023

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

Intimate Rose
United States
8 months using the app