Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

April 19, 2022

This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!

Coral Lashes
Canada
8 months using the app
June 22, 2021

Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!

Jogging Is Fun
United States
8 months using the app
September 28, 2020

Love the app so much ! It really helps boost sales with text messages as people don't really read emails anymore :)

ツリルラクス
Australia
8 months using the app
January 19, 2019

I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!

Billboard Goddess
United States
8 months using the app
January 15, 2021

I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)

Marie Collection Beauty & Branding
United States
8 months using the app
June 17, 2020

I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.

Ilogear
United States
8 months using the app
September 19, 2019

First night setting up the app, pages, campaigns and the works. They walked me through every single step and answered all the questions. I love that it integrates with my other marketing tools. This is a great service and if you're on the fence, sign up for the free trial at least! It's so worth it. Thank you, Shannon, for your help!

Be Lovely
United States
8 months using the app
November 26, 2021

Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!

J75 By Jump
United States
8 months using the app
May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

Comfort One Shoes
United States
8 months using the app
March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Chase Design Co.
United States
8 months using the app