Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!
Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!
Love the app so much ! It really helps boost sales with text messages as people don't really read emails anymore :)
I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!
I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)
I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.
First night setting up the app, pages, campaigns and the works. They walked me through every single step and answered all the questions. I love that it integrates with my other marketing tools. This is a great service and if you're on the fence, sign up for the free trial at least! It's so worth it. Thank you, Shannon, for your help!
Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!
Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.
Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.