Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Owners/Support are super sharp people.
The app itself is intuitive to use with powerful segmenting capabilities.
The integration with Shopify is done really well, all customer and order info can be used with confidence.
Setting up automation or one-off campaigns is straight-forward.
We've seen immediate results just from sending a couple of targeted campaigns, well worth the investment.
Awesome app. I been using it for over a year and it helped make me an extra $30k in revenue. Thanks!
This is a powerful tool. Sometimes SMS and integrations with other apps can be complicated but TBH, postscripts is way better than all the others in my opinion. It's easy to use. Great customer service. Cailee was super helpful.
Super easy to set up and the support is top notch! Great interface and really intuitive! Integrates with Klaviyo rally well!
Great app! Love the interface. Great for automation. Highly recommend for anyone who likes high open rates! - Jeff, CEO
We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!
We just installed this app and it is working like a champ! Easy to use and the customer service was very quick to respond to your comments. Shout-out to Bryan for the great customer service!
What I love most about PostScript is they don't charge extra fees upfront for shortcode service. This was my determining factor for returning to the platform. So far I'm loving this app. Seamless and easy to use. Contacted customer service regarding an issue with credits, they went above and beyond to assist with my needs. This will keep me as a loyal client. I appreciate their willingness to assist even in off hours!
I've been dealing with Zev mainly, he provides excellent customer service and I initially thought it is his app as he replies so quick and wants to genuinely resolve any issues asap. The app is awesome. Very affordable. Great chat support. I highly recommend it.
Best SMS tool for Shopify and really helpful support and service! If you're in need of a way to get started with SMS, look no further.