Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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The App has been amazing! I have seen an instant ROI - way better than email or any other channel. Also - the customer support is incredible. Additionally - their product roadmap seems to be heading in the right direction - cant wait to see what they come up with!
This is a great app and easy to use
The only issue is that it will cost you a lot of money to run a big campaign
We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!
I am new to this app and I must say It is living up to expectation thus far. I love the customer service, Bre, is always there to answer my many questions in a timely manner. Thanks you Bre.
Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!
Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.
MAN OH MAN, Talk about support! My new friend Zev help me out so much setting up this app on my website. Very nice, made sure I had everything I needed, and made it look easy while doing so. I feel more confident now about servicing my customers. Read some very good reviews and now I see why. Thank you, Zev for everything "LIFESAVER".
I used this app to help me increase my ROI. I integrated an SMS Abandonment flow with my checkout page and instantly saw results.. The money you will make with this app with cover the cost of the app 10X.. This one application really took my store to the next level helping me reach way higher numbers than I've seen in the past. All from one feature. HIGHLY RECOMMEND for anyone with an online store.
If you’re not doing SMS marketing, you’re already behind. Postscript is the best SMS marketing tool out there for Shopify sites and I’ve been recommending it to everyone in my network. They have A+ customer service and are constantly adding new features. Plus, they’re actually based in the US!
I am VERY new to SMS marketing so I had a ton of questions getting everything set up to flow for my business and Sandy and Rachel have been SO great at answering all my questions - sending over links and making sure everything was running smoothly - I haven't sent out any texts yet, but just on the customer service alone its a win!