Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

October 29, 2021

Excellent program, love this program the best around, they have the best popups and messages. Thank you so much!

Beside Me
United States
7 months using the app
October 8, 2020

We just started using post script and the customer service is the BOMB.COM the set up is so user friendly can't wait to watch our business take off

BrickHouse Chic
United States
7 months using the app
October 5, 2022

Postscript rocks and is the top performing channel for us every month since we launched. Kaci, Jenny, and Faith have helped in so many ways and are always thinking of new ideas. Their support team rocks!

SEEQ
United States
7 months using the app
Edited May 13, 2021

We love this app and use it for all of our SMS marketing needs. It's extremely easy to use and we can integrate it with Klaviyo and other apps. The customer service is second to none. Special shout out to Sylvia and Michael from the customer experience team.

IWON organics - I'm Winning on Nutrition™
United States
7 months using the app
October 16, 2020

I used this app to help me catch my abandoned carts and it worked very well. I will continue to use this

Mawiyah Collection
United States
7 months using the app
November 20, 2020

The app has been really easy to use and setup and their customer support has been great with any inquiries I've had. Great work!

Brooke & Belle
Canada
7 months using the app
November 7, 2019

WE are just launching - so I can't review it from a profitability perspective yet. But the service in getting it set-up and functional is PHENOMENAL! I will update my review once we are actually up and running, but for now - I'm happy that getting this app is one thing I can check off my list without alot of pain and time. THANKS!!

reddropco
United States
7 months using the app
April 7, 2022

Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.

Epiphany LA
United States
7 months using the app
Edited June 24, 2020

I use this app to send customer notifications of new arrivals and sales. I like how right after sending notifications I see my traffic increase and i’m able to set up flows to remind customers of abandoned carts or up sell. When ever I have a questions they answer all my questions right away.

Araly’s Boutique
United States
7 months using the app
November 20, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions. Thank you Shannon!

Nella Pima
United States
7 months using the app