Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!
Sylvia helped me with a couple questions I had and she was great to work with. Quick to reply and patient in my delayed replies! She was helpful and friendly!
Super fast response time and patience from the customer service team. Very happy with the PostScript app!
Very easy set up and very helpful CS team! Answered me very effectively and quickly. I do recommend this app.
Great app, the customer support is very helpful! Porshai was awesome! She was very helpful and understanding!!!
Great app to do text marketing! Fairly easy setup and great customer service! I do think it's a bit more expensive than other text platforms, but I think I prefer it because of the ease of use and the upfront pricing.
Great customer service, even after hours! Plus this app seems more effective than email marketing, especially for the younger crowd!
this is my first time using the app and i needed help setting some things up and shannon was able to walk me thru it step by step she was very helpful and patient with me
I reached out needing help with one welcome series automation and I was helped right away from Sandy.
Amazing customer support team. Helped identifed why my account wasn't receiving subscribers and even added some days of free trial back. Absolutely made my day!