Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I just downloaded this app as I was looking for an inexpensive solution to my SMS subscriber list collection problem. The current app I use collects email subscribers for me, it can collect SMS subscribers too BUT I don't use that feature because it's too expensive. Finally, today I found Postscript! They can also do both features, and they have the main automations incorporated, as well as campaign features in their app. I love keeping my Shopify app life simple, and this app definitely offers all the subscriber collection necessities, plus the addition of automation and campaigning. When I first loaded the app, I had a few questions, I message through the apps chat and within seconds had an expert reply. Sylvia, the expert, patiently answered all my questions, and helped me out each step of the way to gain knowledge about what I can do with the app. I'm actually thinking about switching over completely to this one app. I rarely leave reviews but I swear my experience already has been so good. I love the fact this app offers GIFS in SMS. HOW COOL?! Amazing way to connect with your customers. Honestly, I'm excited to use this app. I've been in business for a year and was looking for an app this long, and I wouldn't have signed up if this app wasn't truly amazing. Great job guys.
Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.
I love this app. I have used it for several months now. And the team is so helpful, I get help immediately with any questions I have!
Very responsive support team and so helpful! Loving the app so far. Easy to use and has helped my business, especially during the holidays season.
So far so good! Loved having someone to help on the weekend. Very helpful and very informative. Can't wait to see how the apps helps grow my business
Highly recommend the postscript app. It's easy to use, small business friendly and the customer service is extremely helpful and friendly. They have their best interest with helping you grow your business. I've spoken to quite a few people through their live chat feature and everyone has been attentive and speedy with anything I've needed. Taylor has been exceptionally sweet too! Thank you :)
Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.
These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys
Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.
The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.