Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Taylor from customer service was so helpful! She responded with questions that I had on launching a sale campaign and got back to me in record time! She answered all of my questions and I was able to launch my campaign successfully.
Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!
The customer service is amazing 10/10 I will definitely recommend this app to all my friends! Keep it up y'all!
Highly recommend, Bryan was great. Dealt with some bad representatives before.. Bryan is a keeper! Thanks!
This is the best app that lets me send engaging sms & mms messages to my customers. An excellent marketing tool and on a customer, by customer basis. Great and fast customer service. Great app that we definitely recommend.
An excellent app with fantastic customer support (thanks Taylor!). Very grateful for Postscript and this interface!
I accidentally deleted a keyword and Sylvia was super quick and helpful in getting it back up. Postscript has been extremely easy to use and is already bringing in revenue! The compliance and integrations are gold standard. Don't sleep on this app!
In the first 6 months of our store being open, Postscript SMS has accounted for almost 30% of our website revenue, with only a 10% off code. We just increased 25% off, and cannot wait to see the results. Their Live Support is great for helping you get things started. Highly recommend.
Customer Service is Excellent! I've just started using this app and I have no complaints. Great to have a way to contact all your customers at once.
Owners/Support are super sharp people.
The app itself is intuitive to use with powerful segmenting capabilities.
The integration with Shopify is done really well, all customer and order info can be used with confidence.
Setting up automation or one-off campaigns is straight-forward.
We've seen immediate results just from sending a couple of targeted campaigns, well worth the investment.