Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 25, 2020

Very prompt customer service chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed! Super grateful for the service...

Le Luxe Locker
United States
9 months using the app
October 28, 2021

Great app integration for our Shopify store and awesome customer service team that are very fast, responsive, and very helpful.

House of Shyne
United States
9 months using the app
Edited November 20, 2022

Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!

Dewy Hours
Canada
9 months using the app
October 30, 2020

I have been using postscript a little over a week now and I'm still learning but decided to run my first campaign today. I had some issues with pushing it out due to an error message. I contacted support and got Zev and literally in minutes it was resolved! I am looking forward to working with Postscript in expanding our business! Thank you Zev!

The POK Collection
United States
9 months using the app
September 16, 2020

I like this app! I'm excited for my customers to be able to text and receive deals. I did have a few questions, but the customer service rep (Zev) was extremely helpful in answering my questions.

Hey Girl Tribe
United States
9 months using the app
Edited July 2, 2020

Fast and easy onboarding and best UI I've seen in any of the SMS apps! I was also able to upload our previous list so I could get started right away.

SIFRI
United States
9 months using the app
August 26, 2020

I'm in love with the fact that this app has a built in qr code generator as it will help greatly with creating flyers for gaining subscribers. Very beginner friendly with advanced features. The support is fantastic, thanks Zev!

Sweet Home Michiana
United States
9 months using the app
January 19, 2020

This app has opened my world to MMS Marketing. It takes a while to build the subscriber numbers due to the regulations. But for the audience I have built the thus far the conversion rate and open rate is through the roof compared to email. Email is still a juggernaut and I do both but this is the future for my company.

Chilau Seafood & Pepper Sauce
United States
9 months using the app
October 4, 2021

Highly recommend this app. SMS has been very powerful and profitable for the business. Customer service is great.

B.E. Humble
United States
9 months using the app
November 13, 2020

Fantastic service so far! Really enjoying the Postscript app and look forward to exploring the features soon.

Hathaspace
United States
9 months using the app