Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 10, 2018

Great app that’s helped us get customers back to our store. Super easy to use and the support team has been fantastic!

TREND:BAR
United States
9 months using the app
Edited October 20, 2020

Fantastic customer service. Answered all my questions, and solved my issue quickly. i really like their fast response time.

The Fanatics Company
United States
9 months using the app
June 10, 2021

Postscript is an awesome app! My shop has had a lot of recommendations to use it and so far has been super helpful! I have had a few questions and their support was super friendly and helpful! 10/10 would recommend!

Unhinged Fabrics LLC
United States
9 months using the app
Edited June 3, 2021

We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!

Rex Specs
United States
9 months using the app
June 14, 2019

We have 1/5 the amount of text message subscribers that we do of email addresses, and our text messaging bring us more business! Even better than that is the customer service. Real people are on the other end of the chat seconds later who understand the basis of relationship driven sales.

Rural Haze
United States
9 months using the app
Edited October 1, 2020

I am still in the free trial, but so far the customer service has been great and seems easy to use!

Lolobee’s
United States
9 months using the app
June 18, 2020

I'm really new to SMS marketing but this app looks promising. Really easy to use and comes with great customer support!

Sub_Urban Riot
United States
9 months using the app
June 26, 2020

This app has helped me get the word out to my clients about new products and my live sales and specials. Great way to spread the word great app

TIFF'S
United States
9 months using the app
June 11, 2021

Very happy with this app. I have tried a few others and none allow me to have complete control over branding like this one. Tyler is the sh*t. Please give him a raise. He deserves it.

The BK Shop
United States
9 months using the app
November 29, 2021

Love this app! It has been so easy to use and their support system is great. I chatted with a sweet girl named Kyler and she helped me right away. Would highly recommend!

Kosha Fit
United States
9 months using the app