Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Unbelievably easy onboarding... smart / automated setup. Really personable and readily available support team as well, with a solid GIF for every situation (shoutout to Zev)!
Text message marketing is slightly different from any other marketing channel I've ever used, but this company makes it a breeze. Great customer service too!
I used this app for marketing and it is super easy! Integrates w/Shopify and Recharge. I wish it did the same for hubspot but works okay without it. Customer service is amazing too!
While we are still new to using PostScript to drive our customer retention, growth, and education campaigns...the one thing that I can say is Postscript has AMAZING customer service. We needed to get our program up and running quickly and Shannon hopped on a video call with me and we walked through step by step best practices and simple ways to get the basics rolling quickly. They are a smaller team and very open to listening to suggestions, nimble at fixing any bugs, and really care about the success of your business. 5 stars!
Shannon at post scripts was very helpful & knowledgable! She helped me figure out why my Black Friday campaign wasn't sent and gave advise to ensure future campaigns were sent successfully.
Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!
Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!
Customer support is super helpful, specifically Kyler! I'm sure everyone else is great too. Just started using the product and loving it so far. Looking forward to seeing what we can do with the 30-day trial :)
Postscript is amazing! Friendly customer service, incredible pricing, and has all the capabilities we're looking for to take our SMS to the next level!
Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!