Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited October 1, 2020

I am still in the free trial, but so far the customer service has been great and seems easy to use!

Lolobee’s
United States
9 months using the app
June 18, 2020

I'm really new to SMS marketing but this app looks promising. Really easy to use and comes with great customer support!

Sub_Urban Riot
United States
9 months using the app
June 26, 2020

This app has helped me get the word out to my clients about new products and my live sales and specials. Great way to spread the word great app

TIFF'S
United States
9 months using the app
June 11, 2021

Very happy with this app. I have tried a few others and none allow me to have complete control over branding like this one. Tyler is the sh*t. Please give him a raise. He deserves it.

The BK Shop
United States
9 months using the app
November 29, 2021

Love this app! It has been so easy to use and their support system is great. I chatted with a sweet girl named Kyler and she helped me right away. Would highly recommend!

Kosha Fit
United States
9 months using the app
January 29, 2021

So far so good! This app does exactly what it says it will do. I had a minor billing issue and Bryan handled my issue with quickly and was very professional. I would recommend this app to any business!

ROYALTY DELUXE HAIR COMPANY
United States
9 months using the app
May 24, 2019

Implementing SMS has been a GAME CHANGER! We average 10-15k a month in abandoned cart SMS messages and monthly sale broadcasts bringing in 10-20k PER TEXT!! If you run a store with a younger demo, you NEED Postscript or you are leaving thousands on the table. The guys at Postscript are fantastic and we couldn't be happier to be using them!

BMFITGEAR
United States
9 months using the app
March 16, 2022

This app is so easy once you get the hang of it. I was having some trouble and I did a chat with Sandy and she got me fixed up and answered all of my questions. 10 out of 10, must download!

Freedom Street Boutique
United States
9 months using the app
November 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

The Free Spirits Company
United States
9 months using the app
January 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Sugar Art
Canada
9 months using the app