Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited August 26, 2021

Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!

Wellnesse
United States
9 months using the app
January 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

KaiKini Bikinis Custom Swimwear
United States
9 months using the app
June 3, 2021

Customer support is super helpful, specifically Kyler! I'm sure everyone else is great too. Just started using the product and loving it so far. Looking forward to seeing what we can do with the 30-day trial :)

Trendflows
United States
9 months using the app
September 8, 2020

Postscript is amazing! Friendly customer service, incredible pricing, and has all the capabilities we're looking for to take our SMS to the next level!

Fanjoy
United States
9 months using the app
November 11, 2021

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

Vapor95
United States
9 months using the app
September 10, 2018

Great app that’s helped us get customers back to our store. Super easy to use and the support team has been fantastic!

TREND:BAR
United States
9 months using the app
Edited October 20, 2020

Fantastic customer service. Answered all my questions, and solved my issue quickly. i really like their fast response time.

The Fanatics Company
United States
9 months using the app
June 10, 2021

Postscript is an awesome app! My shop has had a lot of recommendations to use it and so far has been super helpful! I have had a few questions and their support was super friendly and helpful! 10/10 would recommend!

Unhinged Fabrics LLC
United States
9 months using the app
Edited June 3, 2021

We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!

Rex Specs
United States
9 months using the app
June 14, 2019

We have 1/5 the amount of text message subscribers that we do of email addresses, and our text messaging bring us more business! Even better than that is the customer service. Real people are on the other end of the chat seconds later who understand the basis of relationship driven sales.

Rural Haze
United States
9 months using the app