Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!
Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!
Customer support is super helpful, specifically Kyler! I'm sure everyone else is great too. Just started using the product and loving it so far. Looking forward to seeing what we can do with the 30-day trial :)
Postscript is amazing! Friendly customer service, incredible pricing, and has all the capabilities we're looking for to take our SMS to the next level!
Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!
Great app that’s helped us get customers back to our store. Super easy to use and the support team has been fantastic!
I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.
Fantastic customer service. Answered all my questions, and solved my issue quickly. i really like their fast response time.
Postscript is an awesome app! My shop has had a lot of recommendations to use it and so far has been super helpful! I have had a few questions and their support was super friendly and helpful! 10/10 would recommend!
We've had such great success with PostScript and couldn't recommend it enough! Our account rep and all the Customer Service agents are always SO helpful, and the automation, campaign, and segmenting capabilities are incredibly effective!