Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

October 28, 2021

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Ema&Carla
Canada
10 months using the app
August 3, 2020

Haven't actually used yet, but the team and support is great. Instant responses for any of your questions. Zev is the guy to go to if you have any questions and/or want to explain your business and what you hope to accomplish with Postscript. Will finish review once I have fully tested its capabilities

The Rolling Dish
United States
10 months using the app
November 24, 2020

Shannon was a big help! I was having trouble with sign ups on my site and she was able to Identify the issue quickly and get it resolved! I really appreciate her willingness to assist me in a Timely manner!

Ciara Jonee', LLC
United States
10 months using the app
July 30, 2020

Great app for SMS marketing. Easy to set up automations, keywords, campaigns, etc. And the support team is always helpful!

JOYMILKTEA
United States
10 months using the app
July 11, 2022

Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!

Fuzzy Loon Designs
United States
10 months using the app
May 19, 2023

SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.

Sunski
United States
10 months using the app
Edited November 20, 2020

We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.

The Groomsman Suit
United States
10 months using the app
November 16, 2021

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

tashbijoux
United States
10 months using the app
October 12, 2020

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

The Dirty Cookie
United States
10 months using the app
April 21, 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Craighill
United States
10 months using the app