Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 1, 2021

This app is very user friendly and a great way to generate sales. Sherrod was very helpful when I needed assistance!

Laced by Ash
United States
10 months using the app
Edited December 20, 2021

Great customer support from Porshai and Taylor. Amazing Account Representation from Travis Yee. The app is great all the way around. It's an easy way to engage with your customer base to create more points to obtain sales.

CanvasPrints.com
United States
10 months using the app
September 24, 2020

Been using Postscript for SMS campaigns and have to say that they have great customer support and the platform is super easy to use. I would recommend the platform to other brands looks to create SMS campaigns.

juna world
United States
10 months using the app
June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Three Bird Nest
United States
10 months using the app
December 21, 2021

Taylor was amazing and helped me all in less in 2 mins. She even showed me how to do what I needed to do.

J & J Accessories
United States
10 months using the app
February 2, 2021

I just started using this app and I had to reach out to support for help with an integration and they were absolutely amazing. Sylvia was so helpful!

Vieue Clothing Brand
United States
10 months using the app
November 30, 2021

App is very easy to use and customer service is great! Was pleasure to work with Porshai today. Thank you!

Monogram Online
United States
10 months using the app
October 22, 2020

I'm always hesitant about apps rated a full 5.0 stars, but now I can see why. Their customer service is amazing, and they really try to help you out whenever you need it. From a ROI perspective, their app has saved me so much money compared to the other apps, and the cherry on top is that this POSTSCRIPT has given back incredible return. Absolutely recommend it. Thank you Zev!

2020AVE
United States
10 months using the app
September 7, 2020

Just started using this app and I really love it! Customer service is great and the app is very easy to set up!

Vintage Vibes Worldwide
United States
10 months using the app
January 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

The Lift Box
United States
10 months using the app