Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

Edited June 17, 2020

New to SMS marketing and downloaded this app. Was having some confusion on how it worked, but Zev came to the rescue! Thank you for a great customer service experience.

Chica Del Sur Boutique
United States
5 months using the app
Edited June 10, 2021

LOVE LOVE LOVE. BREANNA WAS AMAZING AND SOOO HELPFUL. THEY ARE DEF ON TOP OF THEIR GAME AND THE BEST!

LIV & GIA BOUTIQUE
United States
5 months using the app
October 12, 2020

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

Fallon Ave Boutique
United States
5 months using the app
July 28, 2021

We really love our relationship with Postscript. They are supportive always, forward-thinking, resourceful and someone is always available to help even in the most hectic of times. We greatly appreciate our partnership and we know that our fans do too!!

The Smashing Pumpkins
United States
4 months using the app
November 9, 2021

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

Curly Cupcakes
Canada
4 months using the app
July 14, 2022

This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.

C'Amoré & co
Canada
4 months using the app
February 18, 2021

such a great app! and the best costumer service around! i was having an issue with a keyword (user error), i messaged them and they immediately fixed it.the best SMS I've yet found.

Silk & Suede
United States
4 months using the app
June 10, 2020

Great app! minor technical difficulties.. but Shannon was great at fixing my issue in a timely manner. Great customer service Shannon! woohoo!

Hause of Brijea
United States
4 months using the app
September 28, 2020

Love the after hours support they offer! Whenever Ive needed assistance theyve always made sure to walk me through the steps or take care of it themselves on the back end.

HomeGrown Tots
United States
4 months using the app
December 24, 2020

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

SafeSyren
Canada
4 months using the app