Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 17, 2021

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Glam Xten Collection
United States
5 months using the app
August 30, 2021

MICHAEL LITERALLY IS THE BESTTTTT CUSTOMER SERVICE REP EVER !!! HE LITERALLY SOLVED ALL MY ISSUES AND EVEN HELPED ME UNDERSTAND MORE ABOUT CREDITS !!! HE NEEDS A RAISE !! BEST APP EVER !! THANK YOUUU !!!!

Everything Karla
United States
5 months using the app
February 12, 2021

Awesome app, very user friendly and helped drive significant conversions for our online store. Great customer service as well.

The Fit Boxx
United States
5 months using the app
May 11, 2020

Great customer service, extremely helpful and responsive- Shannon is bomb.com! So far, we're happy with Postscript.

LEVEL
United States
5 months using the app
Edited October 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Glamour and Lace Boutique
Canada
5 months using the app
January 15, 2021

This app was the perfect finish for my website! The person that helped me was so quick and funny :)
He fixed the problem in under 5 minutes

The Scentuary & Co
United States
5 months using the app
June 15, 2021

Bre from customer support was so helpful with what I needed to achieve on our site. Very quick with answers and I will definitely recommend this app to other people. Thank you so much!!! :)

Pen Graphics
United States
5 months using the app
March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Kamchique
United States
5 months using the app
February 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Project 7
United States
5 months using the app
June 27, 2022

Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.

Coco Blue Shoes
United States
5 months using the app