Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.
Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!
support is amazing and the app is overall greater than any other i've used in the past. so great I just tried another app and instantly came back here
I have just installed this app about a month ago and so far I have already seen conversions, I had some questions and Morgen was very helpful and answered them thoroughly! i highly recommend this app for your business!
Really easy to set up, straight forward dashboard meaning its very easy to navigate and edit to your taste. Briefly hopped on to the chat to make sure it was all working ok after I completed the set up. I was met with a super friendly and helpful member of staff (Sandy Quiett) who helped with my query immediately. 10/10 thus far.
The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!
I have used a bunch of other SMS apps before. This one is the best one yet and the customer service is truly exceptional. I recommend this app to all my serious Shopify sellers as a must-have app.
I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.
My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"
They were a huge help with Implementing some free automations to my account since the free trial is over. That is such a huge help and I can’t wait to customize them and get them set up.