Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.
Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!
Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!
I have tries so many apps and left frustrated each time. This was the first time my questions got answers direct and to the point. Taylor was patient and kind. I also had the pleasure of speaking with Sandy. She was amazing and went above and beyond. Very thankful
Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great
Kyler was an amazing support staff to deal with! Answered my questions promtly & with such kindness.
Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns
Just started using this app and it's been great so far. The account set up team has been super great about helping me get set up, offer suggestions, and answer any questions that I have.
Powerful app! My service rep Tyler was very efficient!! I have made over $700 in sells by using this app in just under a month.
If you're looking to boost sales with SMS this is the best app out there. Customer service is also 5 STARS! I was connected with Michael and he was able to answer all my questions and even help me get the back end set up. LIFE SAVER!