Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I definitely love using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!
Postscript is a great text marketing app and there customer service is just as good! Love using it to promote my store.
I LOVE THIS APP FOR MY BUSINESS! I HAVEN'T HAD ANY MAJOR ISSUES BUT THE 2 SMALL ONES I DID HAVE WERE FIXED RIGHT AWAY!
Postscript has been very help to my business, by allowing me to quickly get information out to my customers, such as new arrivals and sales. On top of that their customer support is so Awesome, Fast, and Very Helpful. Shannon was so patience, and gave me precise instructions that allowed me to fix my issue in minutes...along with giving me an encouraging words to conquer the areas of the app, I wasn't familiar with!
I am a returning customer. When i initially signed up i wasn't the person running marketing for my company. now that i am i needed a system that was easy to use and understand. I spoke with mike in sales he encouraged me and made me feel like i could do this on my own and he was right. Then when i needed help i spoke with taylor via chat and he was amazing. Im glad i decided to sign back up
Postscript is great! I have found that using it has really kept my sales up compared to using only social media marketing. Thanks so much to Faith in customer service for helping me when I needed it today!
We've tried nearly every SMS and all of their interfaces suck. This one is incredible and fantastic customer service and automations.
Helpful staff, and they help brands collect phone numbers the right (compliant) way. Been working with them for over 3 months now.
Postscript has been an excellent partner from the start. We highly recommend for any brand looking to grow SMS.
omg i love this app perfect for one on one connection with my customers. not to mention the amazing customer service with this app omg i'm in love very helpful and funny. i feel safe and welcomed 100% recommend downloading this awesome app