Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I've had a great experience with Postscript so far. They team is readily available to answer questions. I've also had a lot more people signing up to use our SMS marketing than with our previous app. which has been exciting. I hope to see sales increase by using Postscript!
Their customer service was awesome! They helped me on a Sunday and I'm appreciative. Will continue using this app! I'm already getting optins!
Honestly, the app isn't as easy to use BUT Michael in customer service is UHMAZING. The friendly and jovial chitchat totally inspired me to give this another go. He supplied me with tutorial videos, extended my trial without being asked, and helped me solve my issue. 10/10 would recommend BECAUSE of Michael. Go get that lunch!
Great integration with klaviyo! Super easy to use! Very new to it, but so far so good! The customer support team is also so helpful (aka Zev!)
Great customer service. Faith was very efficient and got me the help I needed early on in the process.
I love this app!! The flows are amazing and I love that I can send pictures and GIFS to my customers they love them and they love they can respond back to us in a message and ask questions! Customer service is top notch@
Generated +$100 in first 72 hours with no effort. A must-have app for your e-com growth stack. Was a pleasure talking with the team. A+ customer support
Not only was Zev helpful, he made helping me funny and prompt. I figured I wasn't going to get an answer tonight so I was shocked to find that someone popped on right away after my signing up and helping me. He was knowledgeable and helpful all in one. Thanks again and looking forward to working with the postscript app + Shopify. Yall Rock. Highly recommend!
The questions isn't IF you should start using Postscript, it's why haven't you started yet? Sean and the team have been awesome to work with and the ROI is off the charts. Highly recommend you start using this app today.
Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.