Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

July 8, 2021

Great app - Tyler was great. I would highly recommend getting this app. Super easy interface and great customer service.

Saint Destiny
United States
5 months using the app
July 25, 2022

Having the live chat is soooo helpful! My question was answered within seconds and it included a video so that I could follow exactly what she was doing. Thanks Faith!!

MacAttackGear
United States
5 months using the app
Edited February 1, 2021

I started using Postscript on my site and have been really enjoying it. I did get notified by a customer that they were receiving quite a few texts (by mistake of something I overlooked). I contacted support and they were quick to help me make the proper changes (thanks Sylvia). I do recommend this for anyone looking for SMS marketing

Krave Unlimited
United States
5 months using the app
September 8, 2020

Shannon helped me today and the experience was awesome. Great customer service and she solved my issue. Thank you

ECP Exquisite Boutique
United States
5 months using the app
Edited March 3, 2021

Zev and Bryan were a great help. Nice and professional. Would recommend this app for any Shopify store. Great customer service

Shek Deva
United States
5 months using the app
June 2, 2021

super easy to set up and get going. support is also super fast and they recommend strategies as well.

Fresh Peaches
United States
5 months using the app
December 20, 2021

I've used other sms services before, but postscript is by far the best. I always receive such great service! Friendly and helpful.

Goal Five
United States
5 months using the app
Edited June 12, 2019

The app works really well for what I need. Sean and his team are absolutely AMAZING and are very quick to answer questions and are very friendly.

The Solid Bow
United States
5 months using the app
October 28, 2022

Faith on the support team was a rockstar in helping out with a keyword configure/opt-in issue. Support has always been helpful and very responsive. Can't wait to see how the platform continues to evolve.

EquipmentShare Parts Store
United States
5 months using the app
December 2, 2020

The app is wonderful and the customer support is even better. Anything you need these reps will get done!!

Alliyah Designs
United States
5 months using the app