Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

April 1, 2021

Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3

Shopwithmyway
United States
5 months using the app
November 24, 2021

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

embé®
United States
5 months using the app
April 6, 2022

Postscript makes SMS marketing fun, creative, and functional! I love how helpful the team is with strategy and problem-solving. They truly want you to succeed. Thank you for making one of the best marketing products in the industry, Postscript!

Leaf Shave
United States
5 months using the app
May 14, 2020

Great way to stay connected with our customers! Easy to set up and runs by itself afterwards! Definitely recommend.

Prickly Polkadot Boutique
United States
5 months using the app
October 26, 2021

Postscript has been amazing for SMS campaigns. The prices are lower than my last SMS provider, it integrates very well with my email provider, and setting up campaigns is simple. Customer service has been amazing and they even email you a transcript of the chat to keep all of the tools/resources that they've provided! I worked directly with Cailee Rye today and Cailee deserves a raise for the outstanding customer service experience I was provided with.

Elle Jae Essentials
United States
5 months using the app
March 11, 2021

Sylvia and Bryan are both brilliant assets to the postscript team. They are both professional, patient, articulate, helpful and personable - their determination to assist and provide solid understanding goes beyond the standard and is greatly appreciated, valued and respected. Thank you both for your time and your constant willingness to help and explain in order to ensure correct and good execution.

Kiss My Keto
United States
5 months using the app
October 15, 2020

This app is great. Easy to navigate through and my customers seem to love it as well. Customer services is great as well.

Dreamless Hair
United States
5 months using the app
January 1, 2021

App is used for SMS marketing for my shoetique. Was having issues with uploading images for automations/campaigns. Reached out to customer service on New Year's day and was assisted by a fellow Tennessean named Shannon. She was super helpful and very sweet. Used the recommendations for sizing she gave and it worked. Thanks so much for your help, Shannon!!

Envious Soles Shoetique
United States
5 months using the app
July 24, 2020

Great customer service, very engaging and fast. The response time was less than five minutes and very friendly.

Black Knowledge Wear
United States
5 months using the app
November 16, 2021

Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!

Glow Recipe
United States
5 months using the app