Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited May 12, 2020

This app has helped us boost are sales and connect with our customers through different segments. It's been great for us!

The Rusty Rose
United States
6 months using the app
October 11, 2021

So far the app has done exactly what we were looking for!! We had a slight hiccup, text customer service, was responded to quickly, went above and beyond my expectations!! GREAT CUSTOMER SERVICE!!!

Wild Blush Swim
United States
6 months using the app
October 8, 2021

This app has been a game changer for our business. Easy to use platform and the customer service is top notch!

Emory Lane
United States
6 months using the app
September 11, 2020

Wowww... Not only is this app amazing! Their customer service is remarkable! Shannon, was an amazing help with everything I needed. Answered every question I had with clarity and in a timely manner.
If I could tip I would! But I forget this is not a gambling site! The least I can do is "MANAGEMENT GIVE YA GIRL SHANNON A RAISE!!!"

P.s 100 percent recommend this app! Very cheap and easy to utilize aswell.
10/10

Tacos De La Calle
United States
6 months using the app
January 8, 2021

I haven’t had any major issues so far which is great. I’ve had the app for about 30 days now and it has worked just fine for me!

Shop With Shodney
United States
6 months using the app
Edited November 4, 2021

This app works great for setting up automations. and when i ran into an issue or any sort of confusion on anything the customer service was great

Yuh Xclsv
United States
6 months using the app
November 25, 2021

The Postscript team was there to help troubleshoot issues even on THANKSGIVING! 5 stars all around!

Vintage Frames Company
Canada
6 months using the app
September 15, 2020

Great app so far! I'm currently working on all presets for the app and it's very easy to use. Smooth design, definitely digging it!

Lasso
United States
6 months using the app
February 3, 2021

I definitely love using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

Dxpe Girl Society
United States
6 months using the app
June 1, 2021

Postscript is a great text marketing app and there customer service is just as good! Love using it to promote my store.

OG
United States
6 months using the app