Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Just started using this app and the customer service is AMAZING. Shannon has helped me with setting everything up and has quickly answered my many questions! Very happy with my decision to go with Postscript and am excited to see the results!
Works great and customers love it! Customer service is exquisite. Definitely recommend them to grow your audience and revenue.
Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!
Do the free trial and you will be wondering why you didn't start SMS & MMS marketing efforts with Post Scripts sooner. Their team makes the integration seamless and the platform is SO easy to use. Not to mention their quick and helpful customer service. Plus, we are seeing increased conversion rates & revenue when compared to email touch points. Will continue to grow with Post Script! They truly are the best SMS & MMS service available.
So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!
We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.
The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.
great help from ZEV. my mobile pop up wasn't firing so they put in a request immediately to get fixed. cool app and looks very useful
We've tried a few SMS services and Postscript wins across the board. The customer support is amazing - Shannon has gone above and beyond to help us. Couldn't recommend more!
I just downloaded this app and was set up within 5 minutes. Zev was absolutely outstanding. I couldn't keep up with how fast he was - never had better service. He had all campaigns set up, my pricing set up and everything set right away! Excited to see how the software works! Postscripts needs to have Zev teach other companies how to be sooooo effecient (his personality is hilarious too). Travis has been an amazing Account manager too!