Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

June 30, 2020

Customer Service rocks!!!!! I messaged them and got a reply in less than a minute. They then went on to fix an issue I had in less than 5 minutes!!!! I'm in my free trial but they now have a customer for life!!!!!!!

Plant Based Jeff
United States
Over 3 years using the app
December 10, 2020

The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars

RETROVERT
United States
Over 3 years using the app
November 15, 2021

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Christian Planner
United States
Over 3 years using the app
September 24, 2020

Great customer support and great service! We worked together to solve an integration issue and the support was always there to help! Good job! The platform itself is well done, has some great feature and all you need to send and automate your SMS processes.
Big fan!

Kettle & Fire
United States
Over 3 years using the app
January 6, 2022

Great app very user friendly. The support team is always there to help. If you are looking for a sms marketing app I highly suggest this one.

Swavy Shoetique
United States
Over 3 years using the app
August 19, 2021

Great App. Needed help to set up a campaign, Morgan helped me with the process. Thank you! Keep up the good work!

Universal Nail Supplies
United States
Over 3 years using the app
July 16, 2020

Best app on shopify for SMS marketing!! Easy set-up, great customer service and very effective marketing tool!

Widdle Me
United States
Over 3 years using the app
October 14, 2020

I've had this app for a while now. It's the best SMS app out there hands down. The interface is easy to use and the customer service is top notch. They always answer questions really quickly!

Esty Spot
United States
Over 3 years using the app
March 25, 2020

Excellent, cost effective SMS and MMS platform. Support is quick and implementation is a breeze. Our customers love the quick text updates we send and we love that it's easy to use and track results.

Lane Boots
United States
About 3 years using the app
September 24, 2020

Their responsiveness blows me away! Very easy to get started and the team was with me every step of the way when I had questions. Awesome tool for our store and helped gain better traction with our customers already.

Love Moan
United States
About 3 years using the app