Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.
Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!
Postscript has been a great tool for driving revenue. It’s easy to use, and I’m seeing very strong results from focusing on SMS as a marketing channel (higher click rates and conversion rates than email by far). I’ve more than made my money back on Postscript – it’s working so well I even started requiring phone numbers from customers during checkout. Plus, the gifs are fun!
Customer Service rocks!!!!! I messaged them and got a reply in less than a minute. They then went on to fix an issue I had in less than 5 minutes!!!! I'm in my free trial but they now have a customer for life!!!!!!!
The best app for sms messaging. The staff is great, helpful and are quick with responding. I'll give them 5 stars
Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.
Great customer support and great service! We worked together to solve an integration issue and the support was always there to help! Good job! The platform itself is well done, has some great feature and all you need to send and automate your SMS processes.
Big fan!
Great app very user friendly. The support team is always there to help. If you are looking for a sms marketing app I highly suggest this one.
Great App. Needed help to set up a campaign, Morgan helped me with the process. Thank you! Keep up the good work!
Just getting started with the app, but already excited for the capabilities it has. It's also refreshing to have a support team that's available quickly for trouble-shooting.