Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

May 22, 2020

Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!

Proud Patriots
United States
Over 3 years using the app
April 6, 2020

Do the free trial and you will be wondering why you didn't start SMS & MMS marketing efforts with Post Scripts sooner. Their team makes the integration seamless and the platform is SO easy to use. Not to mention their quick and helpful customer service. Plus, we are seeing increased conversion rates & revenue when compared to email touch points. Will continue to grow with Post Script! They truly are the best SMS & MMS service available.

Miami Beach Bum
United States
Over 3 years using the app
Edited November 30, 2020

So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!

Tough Apparel
United States
Over 3 years using the app
July 16, 2020

We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.

Apple Girl Nails
United States
Over 3 years using the app
November 29, 2021

The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.

ZUG MONSTER
United States
Over 3 years using the app
June 10, 2020

great help from ZEV. my mobile pop up wasn't firing so they put in a request immediately to get fixed. cool app and looks very useful

Coconut Whisk
United States
Over 3 years using the app
July 23, 2020

We've tried a few SMS services and Postscript wins across the board. The customer support is amazing - Shannon has gone above and beyond to help us. Couldn't recommend more!

Abbott Lyon
United Kingdom
Over 3 years using the app
January 5, 2021

Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.

Hype Sama
United States
Over 3 years using the app
November 30, 2020

Shannon was very helpful and responded quickly, solved my problem in a short time. It was a great support experience, thanks a lot!

139DEC
United States
Over 3 years using the app
September 5, 2018

Postscript has been a great tool for driving revenue. It’s easy to use, and I’m seeing very strong results from focusing on SMS as a marketing channel (higher click rates and conversion rates than email by far). I’ve more than made my money back on Postscript – it’s working so well I even started requiring phone numbers from customers during checkout. Plus, the gifs are fun!

Cyclone Pods
United States
Over 3 years using the app