Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 13, 2020

My sales have increased drastically from my old texting program to postscript! It's by far the best texting app I have used. My only regret is I wish I would have switched sooner!! I love being able to add gifs, emojis and photos it makes your text messages way more meaningful. Customer service is on point as well!

Barbed Wire and Lace Boutique LLC
United States
Over 3 years using the app
September 23, 2020

We just started using Postscript yesterday and are loving the progressive nature of the app. It is also an extremely affordable way to market as we grow our small business! The chat support is crazy fast!

Laka Living
United States
Over 3 years using the app
Edited May 11, 2020

My sales have grown since starting using this text program..it is my 3rd to use and by far by favorite! It makes it so easy to send good quality text that result in sales. I love that you can also add emojis to your text group as well as gifs and pictures. :)

Country Lace Boutique
United States
Over 3 years using the app
June 28, 2020

Great app and great team supporting merchants on Shopify. I highly recommend this app to anyone looking to level up their SMS game.

Freedom Rave Wear
United States
Over 3 years using the app
September 21, 2020

Can't say enough good things about the Postscript / Shopify integration -- the documentation is super easy and automated discount codes have been a huge win! The welcome series automation now outperforms email (Klaviyo) on rev per recipient, and add to cart abandon (new + repeat) is absolutely cranking! Plus, the customer service team is lights-out fast on responses and follow-up -- can't recommend this enough.

Precision Metal Art
United States
Over 3 years using the app
November 10, 2021

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

FaceTory - Every Face Has A Story
United States
Over 3 years using the app
November 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Layla's Delicacies
United States
Over 3 years using the app
October 19, 2020

The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.

JIMMYCASE
United States
Over 3 years using the app
May 1, 2019

Have been seeing great results with this app so far! It was very simple to set up and the support is awesome. Highly recommend!

The Vegan Warehouse
United States
Over 3 years using the app
June 9, 2020

I just downloaded the app and I am excited to engage with my customers. Zev was super helpful and responsive with helping me get all set up and start to get subscribers. Great customer support here! Thanks :)

Eight6 Boutique
United States
Over 3 years using the app