Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I am new to actually using the app, i have always had it but didnt take the time to use. i got all the help and more with sylvia and appreciate her help. I know i asked 10 thousand questions but she still was patient with me. and i can appreciate that. so i am excited to see what i can do with this app and to help my business grow
Very Helpful with all my problems and very quick to answer my questions didnt have to set there and wait a long time. Great customer support!!!!
Easy to use, great way to make some money! We use this weekly and it’s brought a lot of traffic to our site.And the customer service is top notch!
Amazing automation tools and the customer service is stellar. Had a question on a Sunday evening and it was answered within minutes. Highly recommend!
Great app and easy to use and set up. The customer service is excellent and speedy! I would recommend this platform be used for anyone using Shopify.
I have had the pleasure of working with two great account managers at Postscript, ironically both named Sean W. They couldn’t be more attentive. Between answering my questions as I learned how to use the app to jumping on a call with me to suggest ways to scale our campaigns, they rock!
This app has been a great new channel of revenue for our company. I was skeptical how people would react to getting offers via text, but it’s working! We are seeing very high conversion rates and look forward to expanding with more campaigns. Thanks guys!
I had trouble updating my Plan, but Bryan through online support helped me a ton. He was helpful now I can send out messages for my marketing campaigns
Postscript is a game changer. They give a FREE 30 day trial, in which I have made over $1000 thus far. When I had questions, the chat was super easy to use. Zev was very helpful, and actually really funny and used gifs. lol
Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.
This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI