Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great support and this has really helped grow our business! Speedy and it really easy to use! Very happy.
We have had great success with this app. Their support team is prompt and so helpful. Would definitely recommend!
Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!
Rachel was awesome in helping me sort out some issues I was having! Thank you Postscript for having such an awesome customer service team! Much appreciated!
To be honest, I haven't used the app yet as I'm still setting it up. But I have to say that their customer service (Bryan, to be specific) has been incredible.
Customer service is awesome!! Setting up texting to send fun wallpapers and art to customers- excited to learn more about it too!
I never was exposed to SMS marketing before joining my team. Tara Miller has made the process of onboarding and educating me on the SMS world and all the things that come with it incredibly easy. Despite her number of clients, Tara always delivers the most pointed and well rounded guidance when it comes to new ways to optimize, learning our competitor landscape and ways to scale our business. I look forward to working with her and Postscript more as our time progresses.
Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.
This app is amazing! I love being able to reach my customers in a different way. Their customer service is so great! I was very confused on one issue and the customer service representative to the time to show me using screens shots exactly how to fix my problem. It was very helpful!
I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!