Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 14, 2021

This app is amazing! I love being able to reach my customers in a different way. Their customer service is so great! I was very confused on one issue and the customer service representative to the time to show me using screens shots exactly how to fix my problem. It was very helpful!

Milk & Honey Childrens Boutique
United States
Over 2 years using the app
November 29, 2022

Postscript is #1 when it comes to SMS. From one-off campaigns to automation, you can't ask for more. The pricing is beyond reasonable and if you're starting out the templates are a game changer. Use Postscript you won't regret it. P.S. The Klaviyo to Postscript integration is super easy to set up for pop ups on your website as well.

Twin Peaks Ingredients
United States
Over 2 years using the app
October 1, 2020

I LOVE Postscript! All of the features are super easy to use and if you have questions the support team, never takes more than 5 minutes to respond. This is super helpful when you are trying to get a marketing campaign out the same day. Will continue using Postscript, I do not have any complaints!

SAVEURVAPE
United States
Over 2 years using the app
November 9, 2021

Postscript has increased our sales by 100% in the last 3 months. The customer service is great and the interface is very easy to navigate. Highly recommend!

Chef Soraya
United States
Over 2 years using the app
Edited January 15, 2021

awesome app. tried other options , but they weren't as efficient as Postscript. as long as they keep improving their platform , they will be best in SMS marketing. Also thanks Sylvia from their customer support team , she is awesome :)

Woodstone
United States
Over 2 years using the app
February 6, 2019

We recently started using this app and its been incredible not only the service they provide but also the customer support team they have. We had an issue we needed to get resolved and thanks to Alex and their team they were able to help us immediately!

Madera Outdoor
United States
Over 2 years using the app
February 24, 2022

Highly recommend. The technical support center helped me a lot, and operation details are clearly documented so I could follow the instructions step by step.

newpowa
United States
Over 2 years using the app
February 15, 2021

Great app. We switched from mobile text alerts and the reporting and integrations are OUT of this world.

Lola Monroe Boutique
United States
Over 2 years using the app
June 20, 2023

I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.

Sleeves Sold Separately
United States
Over 2 years using the app
Edited June 19, 2020

It is one of the good apps that I came across for sending SMS campaigns. The support team was incredible.

GBNY
United States
Over 2 years using the app