Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 29, 2021

This app is great. The step by step process to set up is so quick and easy to understand. The customer support is very helpful!

'RYN Supply + Co., LLC
United States
Over 2 years using the app
October 5, 2021

I love Postscript!!! Postscript has made SMS marketing super easy! Special thank you to Travis for all of your help. He's very attentive to our needs and he helps us identify areas of opportunity of growth.

hoopmobb
United States
Over 2 years using the app
June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

MaryRuth Organics
United States
Over 2 years using the app
January 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

pinupgirlclothing.com
United States
Over 2 years using the app
May 14, 2020

We don't use a lot of tools. But this one here is the most profitable we have. Easy to set up and comes with ready automations. Highly recommended.

ASY Furniture
United States
Over 2 years using the app
February 24, 2022

The app is great and easy to navigate and the support team is is so helpful and readily available! Would recommend.

RoseSkinCo
Canada
Over 2 years using the app
May 30, 2023

One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores!

You can tell post script have invested in the right support which is the most important thing for a company.

EZ Lifestyle
United States
Over 2 years using the app
November 10, 2021

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!

Supply
United States
Over 2 years using the app
October 23, 2020

Shannon from customer service is an absolute rockstar and assisted in resolving a problem quickly and decisively! No one we'd rather work with. Honestly, we cannot say enough about Postscript. The tool has provided excellent conversion numbers, they're incredibly easy to work with, and the customer service is top notch. Amazing partners!

MCTco
United States
Over 2 years using the app
November 12, 2020

Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))

Neon Cowboys
United States
Over 2 years using the app