Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!
We don't use a lot of tools. But this one here is the most profitable we have. Easy to set up and comes with ready automations. Highly recommended.
The app is great and easy to navigate and the support team is is so helpful and readily available! Would recommend.
One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores!
You can tell post script have invested in the right support which is the most important thing for a company.
Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!
Shannon from customer service is an absolute rockstar and assisted in resolving a problem quickly and decisively! No one we'd rather work with. Honestly, we cannot say enough about Postscript. The tool has provided excellent conversion numbers, they're incredibly easy to work with, and the customer service is top notch. Amazing partners!
Great app. We were looking for a product exactly like this for a while and are so glad we found them. And even better: excellent customer service.
Zev was stellar. Answered my questions on the spot & got us working in the right track. Highly recommend. Thanks Postscript :))
Postscript has been awesome for us. We've used it for many of our stores and the level of customer service is unmatched. Love these guys.
PS. Big ups to Zev... The man loves his pizza.
The setup was easy, the free trial is AMAZING, and the customer support is impeccable- quick responses, articles for reference, and Shannon even sent me GIFs lol. I will be using and recommending to all of my clients.