Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Postscript does not integrate with zapier. You dont get any data from phone only subs. Not even their name.
I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.
I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.
This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business
I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.
So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)
Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.
After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!
Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!
I opened up my site with new items for the week and the app was down and inoperable. I was unable to send out notifications for our items and the timing it crucial. Still am not hearing any response from customer service. Very disappointed